Remote Jobs
Supervisor - Call Center (Temporary)
6 days agoWhat's your preference?
Job Description
- Req#: 34050
Employer Industry: Call Center Services
Why consider this job opportunity:
- Salary up to $63,000.00
- Opportunity for career advancement and growth within the organization
- Temporary position with a defined end date, providing clear expectations
- Supportive and collaborative work environment
- Chance to make a positive impact on the performance and development of call center staff
- Work remotely from a secure home office
What to Expect (Job Responsibilities):
- Supervise the work of call center staff to ensure adherence to quality standards and procedures
- Interview and recommend hiring and promotions of contact center staff in collaboration with Talent Acquisition and HR
- Develop work schedules and assign duties to ensure operational efficiency
- Evaluate employees' job performance and recommend appropriate personnel actions
- Provide coaching and identify training needs for direct reports
What is Required (Qualifications):
- Must reside in the U.S. and be a U.S. citizen
- Bachelor's degree in a related field
- 3-5 years of relevant professional experience required
- Ability to navigate Microsoft Excel spreadsheets and write using proper grammar and punctuation
- Must pass a criminal background check and not be delinquent on any Federal Student Loans
How to Stand Out (Preferred Qualifications):
- Equivalent combination of education and experience considered in lieu of a degree
- Experience in a call center or customer service environment
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