Employer Industry: Information Technology Services

Why consider this job opportunity:
- Opportunity for career advancement and growth within the organization
- Supportive and collaborative work environment
- Chance to work on innovative projects that impact government clients nationwide
- Involvement in specialized Innovation Centers to refine methods and stay ahead in the industry
- Flexibility to provide testing support after hours and on weekends as needed

What to Expect (Job Responsibilities):
- Manage ticket queues using Jira and ServiceNow
- Provide EFT support through emails, including account lockouts and transfer failures
- Monitor transfers using AWS CloudWatch and troubleshoot failures
- Conduct presentations with external stakeholders regarding the EFT system
- Supervise and train new hires on tier 1 and tier 2 tasks

What is Required (Qualifications):
- Minimum of 2 years of experience with SQL and databases
- Minimum of 2 years of experience with AWS, CloudWatch, S3, and Step Functions
- Experience with Unix/Linux systems
- Strong communication skills and ability to lead meetings with clients
- Candidates must be able to obtain and maintain a Public Trust clearance

How to Stand Out (Preferred Qualifications):
- Exposure to Software Development Life Cycle (SDLC)

#InformationTechnology #SQL #AWS #CareerOpportunity #GovernmentClients

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