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Support Analyst, Solutions Team
7 days agoWhat's your preference?
Job Description
- Req#: R0013362
Employer Industry: Higher Education
Why consider this job opportunity:
- Salary up to $82,590.00
- Exceptional benefits including high-quality medical insurance and employer-funded retirement
- 5 weeks of paid time off, plus nearly a dozen paid holidays
- Opportunity for career advancement and growth within the organization
- Work remotely from approved states with a flexible schedule
- Free tuition program for employees
What to Expect (Job Responsibilities):
- Participate in projects to collaborate with university partners to optimize and advance software systems
- Review, test, and troubleshoot product phases, updates, and releases
- Develop an understanding of the interdependencies and sharing of data within student system integrations
- Provide direct feedback to promote engagement, collaboration, and communication
- Configure, maintain, and advance systems used to support daily operations
What is Required (Qualifications):
- High School Diploma or GED with 2+ years of experience in financial aid
- Experience with system platforms in financial aid including Banner, Unify, and Perceptive Content
- Proficient in Microsoft Word, Excel, and Outlook
- Creative mindset to promote and improve systematic thinking and daily operations
- Successful access to the National Student Loan Data System with no federal student loans in default
How to Stand Out (Preferred Qualifications):
- Experience in a higher education environment
- Familiarity with regulatory compliance in financial aid processing
- Strong analytical skills to assess and enhance operational processes
- Ability to work collaboratively in a team-oriented environment
- Excellent written and verbal communication skills
#HigherEducation #CareerOpportunity #RemoteWork #CompetitivePay #EmployeeBenefitsAbout the company
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