Employer Industry: Department of Social Services

Why consider this job opportunity:
- Competitive pay ranging from $40,839 to $49,000 commensurate with experience
- Opportunity for career advancement and growth within the organization
- Chance to work in a mission-driven environment that focuses on improving the lives of Virginians
- Supportive and collaborative work culture
- Access to comprehensive benefits, including health and life insurance, retirement plans, and tuition assistance
- Telework opportunities available, subject to the Commonwealth's Teleworking policy

What to Expect (Job Responsibilities):
- Serve as a program agent for assigned child support cases
- Locate noncustodial parents and establish paternity
- Determine and assess child support obligations and health care coverage
- Ensure compliance of child and/or medical support orders through administrative and judicial enforcement actions
- Manage a substantial caseload and utilize case management processes to support families

What is Required (Qualifications):
- Skill in information collection, analysis, and problem-solving
- Ability to interact with a diverse public and handle difficult situations with tact
- Strong organizational and time management skills
- Knowledge of laws, regulations, and procedures related to child support enforcement
- Excellent oral and written communication skills

How to Stand Out (Preferred Qualifications):
- Experience in case management or processing financial transactions
- Knowledge of legal processes and experience preparing legal documents
- Familiarity with child support enforcement

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