Patterson Companies
Veterinary Support Specialist (Remote)
This job is now closed
Job Description
- Req#: R106298
Employer Industry: Customer Support Services
Why Consider this Job Opportunity:
- Starting pay up to $17.76/hr.
- Opportunity for professional growth and advancement within the organization
- Remote work opportunities available
- Competitive benefits package, including medical, dental, and vision coverage
- Employee Stock Purchase Plan and 401(k) Match Retirement Savings Plan
- Paid Time Off, Holiday Pay, and Educational Assistance Program
What to Expect (Job Responsibilities):
- Respond to incoming customer requests via phone, email, and chat sessions
- Troubleshoot and resolve customer issues using software updates, drivers, and knowledge bases
- Maintain technical expertise and proficiency with relevant software and computer systems
- Communicate professionally and effectively with customers for follow-up when required
- Follow established department processes and procedures
What is Required (Qualifications):
- High School Diploma or equivalent
- Strong customer service orientation
- Excellent verbal communication skills
- Consistent positive attitude and respect for high-quality standards
- Excellent computer skills
How to Stand Out (Preferred Qualifications):
- Contact Center or Tech Support experience
- Associate's Degree
- Highly self-motivated and directed
- Strong verbal and written communication skills
- Strong organizational and attention to detail skills
#CustomerSupport #RemoteWork #CareerGrowth #CompetitiveBenefits #ProfessionalDevelopment
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.About the company
Patterson Companies Inc is a medical supplies conglomerate primarily in the business of veterinary and dental products.
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