Employer Industry: Customer Support Services

Why Consider this Job Opportunity:
- Starting pay up to $17.76/hr.
- Opportunity for professional growth and advancement within the organization
- Remote work opportunities available
- Competitive benefits package, including medical, dental, and vision coverage
- Employee Stock Purchase Plan and 401(k) Match Retirement Savings Plan
- Paid Time Off, Holiday Pay, and Educational Assistance Program

What to Expect (Job Responsibilities):
- Respond to incoming customer requests via phone, email, and chat sessions
- Troubleshoot and resolve customer issues using software updates, drivers, and knowledge bases
- Maintain technical expertise and proficiency with relevant software and computer systems
- Communicate professionally and effectively with customers for follow-up when required
- Follow established department processes and procedures

What is Required (Qualifications):
- High School Diploma or equivalent
- Strong customer service orientation
- Excellent verbal communication skills
- Consistent positive attitude and respect for high-quality standards
- Excellent computer skills

How to Stand Out (Preferred Qualifications):
- Contact Center or Tech Support experience
- Associate's Degree
- Highly self-motivated and directed
- Strong verbal and written communication skills
- Strong organizational and attention to detail skills

#CustomerSupport #RemoteWork #CareerGrowth #CompetitiveBenefits #ProfessionalDevelopment

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