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Support Specialist - Telecommute Available


PayCompetitive
LocationLakeville/Minnesota
Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: 2486978
      Employer Industry: Healthcare Technology

      Why Consider this Job Opportunity:
      - Outstanding compensation package
      - Opportunity for remote work nationwide or at the office in Lakeville, MN
      - Comprehensive benefits including medical, dental, vision, and life insurance
      - 401(k) matching
      - Paid Time Off
      - Fun and collaborative work environment with office perks like snacks, tap beer, and ping-pong

      What to Expect (Job Responsibilities):
      - Acquire in-depth knowledge of ImageTrend products and service offerings
      - Answer incoming calls and emails to resolve customer issues
      - Assist with testing and duplicating software and hardware problems
      - Make follow-up calls regarding customer problems
      - Complete special projects and tasks as assigned

      What is Required (Qualifications):
      - Associate's degree or equivalent experience required; Bachelor's degree preferred
      - Customer service experience supporting software product base preferred
      - Strong trouble shooting and problem-solving skills
      - Proven track record of working with customers via telephone
      - Proficient end-user computer skills and technical competencies required

      How to Stand Out (Preferred Qualifications):
      - 0-2 years of experience in customer service supporting software products

      #HealthcareTechnology #CustomerService #RemoteWork #CareerOpportunity #CompetitivePay

      At Talentify, we prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
      Talentify is not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
  • About the company

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