Employer Industry: Healthcare Technology

Why Consider this Job Opportunity:
- Outstanding compensation package
- Opportunity for remote work nationwide or at the office in Lakeville, MN
- Comprehensive benefits including medical, dental, vision, and life insurance
- 401(k) matching
- Paid Time Off
- Fun and collaborative work environment with office perks like snacks, tap beer, and ping-pong

What to Expect (Job Responsibilities):
- Acquire in-depth knowledge of ImageTrend products and service offerings
- Answer incoming calls and emails to resolve customer issues
- Assist with testing and duplicating software and hardware problems
- Make follow-up calls regarding customer problems
- Complete special projects and tasks as assigned

What is Required (Qualifications):
- Associate's degree or equivalent experience required; Bachelor's degree preferred
- Customer service experience supporting software product base preferred
- Strong trouble shooting and problem-solving skills
- Proven track record of working with customers via telephone
- Proficient end-user computer skills and technical competencies required

How to Stand Out (Preferred Qualifications):
- 0-2 years of experience in customer service supporting software products

#HealthcareTechnology #CustomerService #RemoteWork #CareerOpportunity #CompetitivePay

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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.