• Job Description

  Req#: C9367-25-0659?language=en&page=32&sort=publicationDateDesc

  Job summary

  We are looking for a Band 4 Support Worker to join Adult Community Mental Health Team based in Civic House, Borehamwood. You will provide intensive support to service users within South-West, Hertfordshire. You will need experience of working with people who have mental health issues in the community. Please be aware that HPFT no longer offer sponsorship for support worker roles, you must have the right to work in the UK.

  Main duties of the job

  The successful candidate will:

  • work as part of a multidisciplinary team which provides mental health services to adults
  • work alongside a qualified duty worker to support the team's duty function
  • support in the assessment and provision of social care
  • work closely in association with the Team Leader and other senior staff
  • work within the Care Programme Approach / Care Management process with a focus on Recovery Principles
  • provide support, give time, and promote recovery to service users in the broader
  • provide support to the care co-ordinator, in the implementation of a recovery focused care plan for an allocated number of individual service users.
  • ensure that service users engage beneficially with the agreed Care Plan and access appropriate services provided on a regular and consistent

  About us

  Hertfordshire Partnership University NHS Foundation Trustare one of just five mental health trusts to achieve an overall rating of 'Outstanding' from theCare Quality Commission

  Our family of over 4,000 members of staff provide health and social care for people with mental ill health, physical ill health and learning disabilities across Hertfordshire, Buckinghamshire, Essex and Norfolk, delivering these services within the community and several inpatient settings. Everything is underpinned by choice, independence and equality, with our Trust values embedded throughout:

  Welcoming. Kind. Positive. Respectful. Professional.

  About us - Hertfordshire NHS Partnership Trust

  Heard. Respected. Included. Together, we help people with mental ill-health, learning disabilities and autism to live life to the fullest. We work throughout Hertfordshire, Buckinghamshire, Norfolk...https://www.hertsnhsgreattogether.co.uk/

  Details

  Date posted

  01 August 2025

  Pay scheme

  Agenda for change

  Band

  Band 4

  Salary

  £28,860 to £31,671 a year per annum, pro rata (Inclusive of 5% HCAS)

  Contract

  Permanent

  Working pattern

  Full-time

  Reference number

  367-ACMS-9417-C

  Job locations

  Civic Offices, Borehamwood WD6 1TG

  291 Shenley Road

  Borehamwood

  WD61TG

  
  

  Job description

  Job responsibilities

  To support the duty function of the team. Duty works from 9am - 5pm Monday to Friday. The successful candidate will work alongside a qualified member of staff from social work / OT / nursing.

  You will spend their day in contact with service users receiving treatment from the team. This could be via phone contact, by seeing people in our Borehamwood clinic, or seeing people in their own home.

  Full details in attached Job Description

  Job description

  Job responsibilities

  To support the duty function of the team. Duty works from 9am - 5pm Monday to Friday. The successful candidate will work alongside a qualified member of staff from social work / OT / nursing.

  You will spend their day in contact with service users receiving treatment from the team. This could be via phone contact, by seeing people in our Borehamwood clinic, or seeing people in their own home.

  Full details in attached Job Description

  Person Specification

  Qualifications

  Essential

  • NVQ level 3 qualification or mental health certificate level 3 or agreement to undertake such training as soon as resources permit
  • NVQ/Mental Health Certificate Level 2
  • Commitment to Continuing Personal Development

  Desirable

  • Venepuncture training

  Experience

  Essential

  • Solid experience of providing mental health services from within a team setting, which may be combined with personal lived experience of mental health difficulties

  Person Specification

  Qualifications

  Essential

  • NVQ level 3 qualification or mental health certificate level 3 or agreement to undertake such training as soon as resources permit
  • NVQ/Mental Health Certificate Level 2
  • Commitment to Continuing Personal Development

  Desirable

  • Venepuncture training

  Experience

  Essential

  • Solid experience of providing mental health services from within a team setting, which may be combined with personal lived experience of mental health difficulties

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Employer details

  Employer name

  Hertfordshire Partnership University NHS Foundation Trust

  Address

  Civic Offices, Borehamwood WD6 1TG

  291 Shenley Road

  Borehamwood

  WD61TG

  
  

  Employer's website

  https://www.hpft.nhs.uk/careers/ (Opens in a new tab)

  Employer details

  Employer name

  Hertfordshire Partnership University NHS Foundation Trust

  Address

  Civic Offices, Borehamwood WD6 1TG

  291 Shenley Road

  Borehamwood

  WD61TG

  
  

  Employer's website

  https://www.hpft.nhs.uk/careers/ (Opens in a new tab)

• About the company

  National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

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