• Job Description

  Req#: C9380-25-0520?language=en&page=57&sort=publicationDateDesc

  Job summary

  Exciting opportunity to work with the Mental Health of Learning Disability (MHLD) across Kent. We are currently looking to recruit two Band 3 Support Time and Recovery Workers. One post will cover East Kent (based in the Beacon in Thanet) and the other will cover West Kent (based in Albion House in Maidstone).

  The main elements of community mental health support work focus on collaborative working with service users to promote engagement and to facilitate an optimum level of independence and self-management. Our expectation is that you will endeavour to establish therapeutic relationships within which to address recovery goals in order to help service users to gain access to a range of resources and services to facilitate involvement and connection with the local community. Part of the expected role of this post is to assist nursing staff with the effective functioning of the Physical Health Clinics and support the wider MDT Teams with monitoring the implementation of treatment plans in place. Visiting people at their own home as required.

  Main duties of the job

  To work as part of a team that provides secondary mental health services, focusing on the direct needs of service users with a Learning disability, working across boundaries of care, organisation and role.

  To provide support and give time to an allocated group of service users in order to promote their recovery and maintain them in their community environment helping them to build their own support network.

  To support service users to identify their needs and to assist care co-ordinators to plan, implement and evaluate individual care plans.

  To have the individual service user's needs at the fore at all times, working to the recovery model to support the service user to work towards their identified goals.

  To use agreed values and skills to underpin day-to-day work.

  To be actively involved in the delivery of Interventions with the support and guidance of the Multi-disciplinary Team.

  About us

  Come and work with us in the Garden of England where we combine exceptional professional development opportunities with a tremendous quality of life.

  We are Kent and Medway NHS and Social Care Partnership Trust (KMPT), providing mental health, learning disability and specialist services, serving 1.8 million people in Kent and Medway, as well as specialist services for adults in Sussex and Surrey. We are rated Good overall by the CQC.

  Each year we care for over 2,000 people in our hospitals and 54,000 people in the community.

  We are proud to employ over 3,800 people from 66 nationalities, and to serve an increasingly diverse range of communities across rural and urban areas.

  You will be joining friendly, passionate colleagues, rich in their diversity, who are committed to providing excellent care to our service users and their loved ones.

  The nature of our work attracts kindness and compassion as standard and everyone from our cleaners and porters to the chief executive and chairman are recognised as playing a vital role in providing an exemplary service.

  Our strategy

  Our mission is what we set out to do every day We deliver brilliant care through brilliant people

  Our vision is where we want to be in the future To provide outstanding care and to work in partnership to deliver this in the right place, for every service user, every time.

  Check out our recruitment videos Recruitment - YouTube

  Details

  Date posted

  30 June 2025

  Pay scheme

  Agenda for change

  Band

  Band 3

  Salary

  £24,625 to £25,674 a year per annum

  Contract

  Permanent

  Working pattern

  Full-time

  Reference number

  380-FR0581

  Job locations

  Albion Place Medical Centre

  23-29 Albion Place

  Maidstone

  ME14 5TS

  
  

  Job description

  Job responsibilities

  To be aware of any Advance Directives made by service users in respect of their care and treatment

  To assist in delivering a high standard of support to service users and their carers, promoting their equality, dignity and mental wellbeing at all times

  To facilitate service user and carer input into the development of best practice

  To promote effective communication and relationships with people who are troubled or depressed To establish and maintain working relationships with people who have difficulty in communicating To establish and maintain working relationships with people who lack trust and motivation

  To provide advice and information to those who enquire about mental and physical health needs and related services

  To regularly work with people who are experiencing or have experience often sad or upsetting personal and/or social situations

  To establish, sustain and at the appropriate time, disengage from professional relationships with service users working at the service users pace with support from the multi-disciplinary team (MDT)

  To provide, or assist service users to access, information on health promotion to include a health diet; smoking cessation; preventing substance misuse and the importance of physical exercise

  To work with individuals to facilitate access and engagement in a range of leisure and other community based activities, working across boundaries of care and organisations including Secondary Care, Primary Care and Third Sector services.

  Please refer to the attached job description for full details and main responsibilities of the role.

  Job description

  Job responsibilities

  To be aware of any Advance Directives made by service users in respect of their care and treatment

  To assist in delivering a high standard of support to service users and their carers, promoting their equality, dignity and mental wellbeing at all times

  To facilitate service user and carer input into the development of best practice

  To promote effective communication and relationships with people who are troubled or depressed To establish and maintain working relationships with people who have difficulty in communicating To establish and maintain working relationships with people who lack trust and motivation

  To provide advice and information to those who enquire about mental and physical health needs and related services

  To regularly work with people who are experiencing or have experience often sad or upsetting personal and/or social situations

  To establish, sustain and at the appropriate time, disengage from professional relationships with service users working at the service users pace with support from the multi-disciplinary team (MDT)

  To provide, or assist service users to access, information on health promotion to include a health diet; smoking cessation; preventing substance misuse and the importance of physical exercise

  To work with individuals to facilitate access and engagement in a range of leisure and other community based activities, working across boundaries of care and organisations including Secondary Care, Primary Care and Third Sector services.

  Please refer to the attached job description for full details and main responsibilities of the role.

  Person Specification

  Training, Qualification

  Essential

  • NVQ Level 2 in Care/ community Mental Health Care or agreed equivalent experience Commitment to undertake and to gain appropriate Level 3 qualification within an agreed time limit.
  • Ability to demonstrate a good level of English and Maths skills.

  Desirable

  • NVQ Level 3 in Care/Certificate in Community Mental Health Care or agreed equivalent

  Experience

  Essential

  • Experience working with People with Learning Disabilities/ASD/ADHD.

  Desirable

  • Experience of emotional distress in others.
  • Experience of mental health services (as a worker or service user/carer)
  • Experience of working with Older Adults with mental health needs or dementia.

  Knowledge and Skills

  Essential

  • Ability to listen effectively and communicate effectively at all levels.
  • Basic written communication skills to enable completion of records etc.
  • Empathy, compassion and patience
  • Ability to create innovative solutions to help empower service users
  • Ability to work unsupervised in a range of settings.
  • Ability to form positive therapeutic relationships with service users and carers.
  • Ability to form professional relationships with other professionals including the local MDT
  • A keenness to make a positive contribution to improving the quality of life of people with, Learning disability, ASD, ADHD and mental health problems.
  • Ability to recognise and support the personal resourcefulness of people with Learning Disability mental illness
  • Ability to acknowledge diversity and promote anti-discriminatory practice/equal opportunities and cultural awareness.
  • Ability to adapt and embrace change both, expectation of role and as the organisation seeks to improve and develop.
  • Hold a current driving licence. Own a vehicle.

  Desirable

  • To have an understanding of various means of communication for people with Learning Disabilities
  • To have experience of working with people who may present with behaviours that challenge or put themselves of others at risks

  Person Specification

  Training, Qualification

  Essential

  • NVQ Level 2 in Care/ community Mental Health Care or agreed equivalent experience Commitment to undertake and to gain appropriate Level 3 qualification within an agreed time limit.
  • Ability to demonstrate a good level of English and Maths skills.

  Desirable

  • NVQ Level 3 in Care/Certificate in Community Mental Health Care or agreed equivalent

  Experience

  Essential

  • Experience working with People with Learning Disabilities/ASD/ADHD.

  Desirable

  • Experience of emotional distress in others.
  • Experience of mental health services (as a worker or service user/carer)
  • Experience of working with Older Adults with mental health needs or dementia.

  Knowledge and Skills

  Essential

  • Ability to listen effectively and communicate effectively at all levels.
  • Basic written communication skills to enable completion of records etc.
  • Empathy, compassion and patience
  • Ability to create innovative solutions to help empower service users
  • Ability to work unsupervised in a range of settings.
  • Ability to form positive therapeutic relationships with service users and carers.
  • Ability to form professional relationships with other professionals including the local MDT
  • A keenness to make a positive contribution to improving the quality of life of people with, Learning disability, ASD, ADHD and mental health problems.
  • Ability to recognise and support the personal resourcefulness of people with Learning Disability mental illness
  • Ability to acknowledge diversity and promote anti-discriminatory practice/equal opportunities and cultural awareness.
  • Ability to adapt and embrace change both, expectation of role and as the organisation seeks to improve and develop.
  • Hold a current driving licence. Own a vehicle.

  Desirable

  • To have an understanding of various means of communication for people with Learning Disabilities
  • To have experience of working with people who may present with behaviours that challenge or put themselves of others at risks

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Employer details

  Employer name

  Kent & Medway NHS & Social Care Partnership Trust

  Address

  Albion Place Medical Centre

  23-29 Albion Place

  Maidstone

  ME14 5TS

  
  

  Employer's website

  https://www.kmpt.nhs.uk (Opens in a new tab)

  Employer details

  Employer name

  Kent & Medway NHS & Social Care Partnership Trust

  Address

  Albion Place Medical Centre

  23-29 Albion Place

  Maidstone

  ME14 5TS

  
  

  Employer's website

  https://www.kmpt.nhs.uk (Opens in a new tab)

• About the company

  National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

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