NHS

Support worker - Darland


PayCompetitive
LocationGillingham/England
Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: B9813-25-0075?language=en&page=787&sort=publicationDateDesc

      Job summary

      • Are you have a passion for working with patients with dementia?
      • Do you have a caring nature who will treat our patients with dignity, empathy and warmth?
      • Do you have good communication skills?

      If you answered yes, we've got the perfect role for you!

      We are looking for a compassionate and caring support workers who have the skills to care for our residents with respect, dignity, empathy and warmth.

      We have full and part time roles available across a range of shifts. The successful applicants will be required to undertake all aspects of nursing support including activities with residents and work a variety of shifts; nights, days and weekends. In return we offer the right people the opportunity to develop their skills and knowledge in dementia care.

      Main duties of the job

      • To work under the direction of the designated staff nurse to provide care to residents. Care will also include a variety of activities to stimulate/occupy the residents, for example, games, craft, gardening etc.
      • To adhere to the organisations values
      • To be involved in the planning delivering and evaluating the care of elderly residents with advanced dementia and challenging behaviours.
      • To supervise the work of new and junior staff.

      About us

      So what else?

      This is your chance to join a progressive and innovative service in a social enterprise that is patient and staff focused - you'll even have the opportunity to become an MCH shareholder.

      We encourage staff to get involved in exploring new ways of working and service development.

      We'll provide well established, in-service training, one to one supervision, and appraisals with regular support.

      You'll be able to develop your skills in a friendly and supportive team.

      Would you like to work flexibly?In the NHS, we are reminded every day of how important work life balance is. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us, for our patients and for you. Speak to us about how we might be able to accommodate a flexible working arrangement.

      The small print

      Informal visits can be arranged on request.

      We will offer you the choice of two pension schemes; the NHS Pension scheme and the scottish widows group pension scheme.

      MCH encourages all staff to be double COVID vaccinated to protect themselves, their colleagues, their family and their patients.

      Details

      Date posted

      13 May 2025

      Pay scheme

      Agenda for change

      Band

      Band 2

      Salary

      £24,169 a year pro rata

      Contract

      Permanent

      Working pattern

      Full-time, Part-time

      Reference number

      813-154-0525-MH

      Job locations

      Darland House

      29 Darland Avenue

      Gillingham

      ME7 3AL


      Job description

      Job responsibilities

      1. Communication and relationship skills

      Ability to form professional, trusting and reliable relationships with the residents and their families.

      Ability to effectively communicate with staff from other services and agencies, members of the public, private and voluntary sectors.

      To be able to communicate and work effectively with the members of the multi-professional team within the home.

      Effective communication skills are essential in order to give sound professional advice, and provide counselling, motivation and support to develop the staff team in clinical areas.

      2. Knowledge, training and experience

      Essential

      Foundation degree in health and social care

      A minimum of 2 years experience in dementia care.

      Ability to make decisions and to accept personal accountability.

      Understanding staff motivation and ability to demonstrate this.

      Good communication skills.

      Ability to work as part of a multi-professional team with knowledge and understanding of the roles of other members.

      Able to prioritise work and show leadership skills to other staff.

      Understanding and implementation of local policies and procedures and able to work within these guidelines, delegating to other staff when appropriate.

      An understanding of continuing care aims and objectives.

      .

      Desirable
      • Understanding of research and development in clinical practice.
      • Understand the relevance of audits

      Good I.T. skills

      analytical and judgement skills

      To direct, and supervise support workers to provide good quality of care.

      Ensuring resources are managed effectively on the unit.

      To assist the qualified members of staffs in the smooth running of the home, assisting in the organisation and management of tasks as required.

      4. Planning and organisational Skills

      Ensure that the residents within the team have been regularly assessed, their needs identified and met with appropriate resources.

      Support the qualified staff in implementing action plans based on audit findings.

      Ensure the Home runs smoothly and priorities are met

      To fully participate in the continuing care review multi disciplinary meetings

      Plan, deliver and evaluate delegated care as per individualised care plans.

      Manage own time and demonstrate organisational skills

      5. Physical skills

      Keyboard skills with an understanding of various software packages, including the intranet and internet and the formulation of spreadsheets. Updating all relevant records on the shared drive.

      Provide a range of interventions e.g. phlebotomy, glucose monitoring, catheter care and wound care.

      6. Responsibility for patient/client care;

      • Assist qualified members of staff to set and monitor clinical standards of care for residents, ensuring these are achieved through individual care plans, using the assessment, planning, and implementation and evaluation process.
      • Supervise support workers to achieve the same
      • Maintain clear and accurate records.

      7. Responsible for policy and service development implementation

      To provide 24 hour holistic nursing care for 20 elderly mentally ill residents on your floor.

      Ability to work as part of a team to consider service changes and produce action plans and lead on clinical changes, keeping within agreed time scales.

      To adhere to organisational relevant policies and procedures.

      Ensure that the residents within the team have been regularly assessed their needs identified and met with appropriate resources.

      8. Responsibilities for financial and physical resources

      Assist the manager in maintaining budgets within spending limits and make the best use of resources available.

      Responsible for the safe use of equipment.

      9. Responsibilities for human resources (HR)

      Ensure that own performance and development reviews take place in a timely manner identifying service and personal training needs.

      Maintain good industrial relations with all staff

      The post holder will carry out their duties in accordance with the organisation equal opportunities policy respecting the different backgrounds of colleagues and clients

      10. Responsibilities for information resources

      • To keep informed and updated of changes to current trends in care.
      • To pass on information to the staff group regarding current trends.
      • With the home manager implement and monitor best practice throughout the home.

      11. Responsibilities for research and development (R&D)

      Activity participate in clinical audit and clinical governance activities to enable a high quality of service and promote service development

      12. Freedom to act

      Ability to work on own initiative and accept personal accountability

      Responsibility for implementation of research based clinical practice raising quality standards of clinical care and to ensure that this is reflected within the written clinical protocols

      Plan your own work load. Escalate concerns to senior managers/senior member of team guided by defined policy and procedures.

      13 . Responsible for policy and service development implementation

      To adhere to organisational policies and procedures in relation to health and safety, safeguarding vulnerable adults

      To comply with organisational and service specific policies and procedures and contributes to changes and updates as appropriate

      14. Physical effort

      Keyboard skills

      Moderate effort when providing care

      Combination of lifting with hoist, bending standing.

      15. Mental effort

      Frequent requirement for prolonged concentration

      16. Emotional effort

      Exposure to distressing or emotional circumstances

      17. Working conditions

      Daily exposure to unpleasant conditions, dealing with body fluids, unpleasant odours

      Job description

      Job responsibilities

      1. Communication and relationship skills

      Ability to form professional, trusting and reliable relationships with the residents and their families.

      Ability to effectively communicate with staff from other services and agencies, members of the public, private and voluntary sectors.

      To be able to communicate and work effectively with the members of the multi-professional team within the home.

      Effective communication skills are essential in order to give sound professional advice, and provide counselling, motivation and support to develop the staff team in clinical areas.

      2. Knowledge, training and experience

      Essential

      Foundation degree in health and social care

      A minimum of 2 years experience in dementia care.

      Ability to make decisions and to accept personal accountability.

      Understanding staff motivation and ability to demonstrate this.

      Good communication skills.

      Ability to work as part of a multi-professional team with knowledge and understanding of the roles of other members.

      Able to prioritise work and show leadership skills to other staff.

      Understanding and implementation of local policies and procedures and able to work within these guidelines, delegating to other staff when appropriate.

      An understanding of continuing care aims and objectives.

      .

      Desirable
      • Understanding of research and development in clinical practice.
      • Understand the relevance of audits

      Good I.T. skills

      analytical and judgement skills

      To direct, and supervise support workers to provide good quality of care.

      Ensuring resources are managed effectively on the unit.

      To assist the qualified members of staffs in the smooth running of the home, assisting in the organisation and management of tasks as required.

      4. Planning and organisational Skills

      Ensure that the residents within the team have been regularly assessed, their needs identified and met with appropriate resources.

      Support the qualified staff in implementing action plans based on audit findings.

      Ensure the Home runs smoothly and priorities are met

      To fully participate in the continuing care review multi disciplinary meetings

      Plan, deliver and evaluate delegated care as per individualised care plans.

      Manage own time and demonstrate organisational skills

      5. Physical skills

      Keyboard skills with an understanding of various software packages, including the intranet and internet and the formulation of spreadsheets. Updating all relevant records on the shared drive.

      Provide a range of interventions e.g. phlebotomy, glucose monitoring, catheter care and wound care.

      6. Responsibility for patient/client care;

      • Assist qualified members of staff to set and monitor clinical standards of care for residents, ensuring these are achieved through individual care plans, using the assessment, planning, and implementation and evaluation process.
      • Supervise support workers to achieve the same
      • Maintain clear and accurate records.

      7. Responsible for policy and service development implementation

      To provide 24 hour holistic nursing care for 20 elderly mentally ill residents on your floor.

      Ability to work as part of a team to consider service changes and produce action plans and lead on clinical changes, keeping within agreed time scales.

      To adhere to organisational relevant policies and procedures.

      Ensure that the residents within the team have been regularly assessed their needs identified and met with appropriate resources.

      8. Responsibilities for financial and physical resources

      Assist the manager in maintaining budgets within spending limits and make the best use of resources available.

      Responsible for the safe use of equipment.

      9. Responsibilities for human resources (HR)

      Ensure that own performance and development reviews take place in a timely manner identifying service and personal training needs.

      Maintain good industrial relations with all staff

      The post holder will carry out their duties in accordance with the organisation equal opportunities policy respecting the different backgrounds of colleagues and clients

      10. Responsibilities for information resources

      • To keep informed and updated of changes to current trends in care.
      • To pass on information to the staff group regarding current trends.
      • With the home manager implement and monitor best practice throughout the home.

      11. Responsibilities for research and development (R&D)

      Activity participate in clinical audit and clinical governance activities to enable a high quality of service and promote service development

      12. Freedom to act

      Ability to work on own initiative and accept personal accountability

      Responsibility for implementation of research based clinical practice raising quality standards of clinical care and to ensure that this is reflected within the written clinical protocols

      Plan your own work load. Escalate concerns to senior managers/senior member of team guided by defined policy and procedures.

      13 . Responsible for policy and service development implementation

      To adhere to organisational policies and procedures in relation to health and safety, safeguarding vulnerable adults

      To comply with organisational and service specific policies and procedures and contributes to changes and updates as appropriate

      14. Physical effort

      Keyboard skills

      Moderate effort when providing care

      Combination of lifting with hoist, bending standing.

      15. Mental effort

      Frequent requirement for prolonged concentration

      16. Emotional effort

      Exposure to distressing or emotional circumstances

      17. Working conditions

      Daily exposure to unpleasant conditions, dealing with body fluids, unpleasant odours

      Person Specification

      Knowledge

      Essential

      • To have a basic understanding of dementia and the presentation of residents with dementia

      Desirable

      • To demonstrate detailed knowledge of dementia and the disease progression

      Experience

      Essential

      • Experience of working within the care or helathcare sector

      Desirable

      • To have experience of working within a community setting
      • To have specific experience of working with dementia patients

      Skills

      Essential

      • To have established skills in the field of care - including personal care, activities, moving and handling

      Skills

      Essential

      • To be able to demonstrate basic risk assessment knowledge and skills within a clinical context

      MCH values

      Essential

      • Good understanding of MCH values
      Person Specification

      Knowledge

      Essential

      • To have a basic understanding of dementia and the presentation of residents with dementia

      Desirable

      • To demonstrate detailed knowledge of dementia and the disease progression

      Experience

      Essential

      • Experience of working within the care or helathcare sector

      Desirable

      • To have experience of working within a community setting
      • To have specific experience of working with dementia patients

      Skills

      Essential

      • To have established skills in the field of care - including personal care, activities, moving and handling

      Skills

      Essential

      • To be able to demonstrate basic risk assessment knowledge and skills within a clinical context

      MCH values

      Essential

      • Good understanding of MCH values

      Disclosure and Barring Service Check

      This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

      Employer details

      Employer name

      Medway Community Healthcare

      Address

      Darland House

      29 Darland Avenue

      Gillingham

      ME7 3AL


      Employer's website

      https://www.medwaycommunityhealthcare.nhs.uk/ (Opens in a new tab)

      Employer details

      Employer name

      Medway Community Healthcare

      Address

      Darland House

      29 Darland Avenue

      Gillingham

      ME7 3AL


      Employer's website

      https://www.medwaycommunityhealthcare.nhs.uk/ (Opens in a new tab)

  • About the company

      National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

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