• Job Description

  Req#: JR3080
  Location:
  Work At Home
  Pay Range:
  $24.46 - $43.02
  
  Position Summary:
  
  The Systems Analyst will be responsible for maintaining and updating the athenaIDX practice management system, including Payer Contract Module (PCM), Transaction Editing System (TES), Enterprise Task Manager (ETM), build fee schedules and maintenance of provider and payer dictionary entries.
  
  Key Performance Areas:
  
  • Support and maintain the company's billing, accounts receivables, and collections system
  • Serve as Subject Matter Expert (SME) in translating business needs to the AthenaIDX (aIDX) platform in collaboration with revenue cycle and managed care departments, to include system updates and maintenance
  • Troubleshoot errors reported and resolve
  • Provide support to 3rd party revenue cycle vendors and applications as assigned
  • Complete daily application maintenance tasks as assigned
  • Document issues and solutions identified in aIDX application for addition to system roadmap or immediate resolution
  • Participate in the day-to-day system related "My Service" requests and follow-up on issues and questions of daily operations
  • Validate and support system testing efforts when applicable
  • Work with company users and functional teams as needed
  • Maps existing business processes. Creates, analyzes, and validates detailed functional specifications. Documents existing business processes and business rules. Identifies the current and future-state business processes. Constructs Visio charts and diagrams for workflows supporting Revenue Cycle Blueprint and training guides.
  • Analyzes current business processes, works with the business to identify opportunities for improvement in business operations and processes. Interacts with the business stakeholders and process subject matter experts to understand their needs. Determines operational objectives by studying business functions, gathering information and evaluating requirements.
  • Actively participates in development of organizational change and implementation plans. Analyzes impacts on training and organizational changes. Ability to design training materials. Ability to train users on new procedures and systems.
  • Communicates process or system changes via oral and written communications including presentations.
  • Communicates project objectives and status to project sponsors and stakeholders. Communicates with project teams and constituencies.
  • Conducts post implementation reviews, provides support and documents goal attainment.
  • Conducts periodic reviews of Revenue Cycle and Payer Contracting system capabilities, master files and automation opportunities.
  • Maintains knowledge of future enhancements. Participates in vendor or customer led presentations regarding system updates, issues and optimization opportunities and communicates relevant findings.
  • Performs other duties as assigned.
  
  
  Position Qualifications/Requirements
  
  Education:
  
  Bachelor's degree in Information Systems or Healthcare Administration preferred.
  
  Previous Experience:
  
  • 7+ years of experience with revenue cycle, patient accounting and billing workflows
  • 5+ years of experience as a systems analyst, building, supporting, and maintaining patient billing and accounts receivables systems
  • 4+ years of experience designing, building, training, or implementing revenue cycle solutions using information technology.
  • Experience with athenaIDX preferred.
  • Advanced Microsoft Office skills
  • Experience managing revenue cycle systems or healthcare IT projects
  • Experience with ONCO or VieCure EHR strongly preferred
  
  
  Core Capabilities:
  
  • Analysis & Critical Thinking: Critical thinking skills including solid problem solving, analysis, decision-making, planning, time management and organizational skills. Must be detailed oriented with the ability to exercise independent judgment.
  • Interpersonal Effectiveness: Developed interpersonal skills, emotional intelligence, diplomacy, tact, conflict management, delegation skills, and diversity awareness. Ability to work effectively with sensitive and confidential material and sometimes emotionally charged matters.
  • Communication Skills: Effective communication skills (oral, written, presentation), is an active listener, and effectively provides balanced feedback.
  • Customer Service & Organizational Awareness: Strong customer focus. Ability to build an engaging culture of quality, performance effectiveness and operational excellence through best practices, strong business and political acumen, collaboration and partnerships, as well as a positive employee, physician and community relations.
  • Self-Management: Effectively manages own time, conflicting priorities, self, stress, and professional development. Self-motivated and self-starter with ability work independently with limited supervision. Ability to work remotely effectively as required.
  • Must be able to work effectively in a fast-paced, multi-site environment with demonstrated ability to juggle competing priorities and demands from a variety of stakeholders and sites.
  • Computer Skills:
    
    • Proficiency in MS Office Word, Excel, Power Point, and Outlook required.
  
  Certifications/Licenses: NA
  
  Travel : 0%
  
  Remote: Yes
  
  Standard Work Days/Hours : Monday to Friday 8:00 AM - 5:00 PM.

• About the company

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