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Job Description
- Req#: 24-06662
Employer Industry: Healthcare Services
Why consider this job opportunity:
- Opportunity for career advancement and growth within the organization
- Supportive and collaborative work environment
- Chance to make a positive impact on client satisfaction and member experience
- Comprehensive benefits package including health, dental, and retirement plans
- Flexible work hours to promote work-life balance
What to Expect (Job Responsibilities):
- Provide exceptional customer service to clients and members through various communication channels
- Manage and resolve customer inquiries and issues effectively and efficiently
- Collaborate with team members to enhance service delivery and client satisfaction
- Maintain accurate records of client interactions and transactions
- Participate in ongoing training and development programs to improve skills and knowledge
What is Required (Qualifications):
- Must be available and punctual for scheduled work shifts
- Minimum educational requirement: High School Diploma or GED
- At least 2 years of experience in a customer service role
- Exceptional written and verbal communication skills
- Strong problem-solving abilities and attention to detail
How to Stand Out (Preferred Qualifications):
- Experience in the healthcare industry or related field
- Bilingual skills, particularly in Spanish or another language
- Familiarity with customer relationship management (CRM) software
- Previous experience in a fast-paced environment
#HealthcareServices #CustomerService #CareerOpportunity #CompetitivePay #TrainingProvided
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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.About the company
Our Talent Your Results - This is the premise behind US Tech Solutions. Our flexible engagement model offers right-fit talent on-demand - when, where and how you need it, so you can achieve your business objectives. We offer contingent, contract-to-hire or direct staffing services. At USTECH, we understand how critical talent is to every organization, as well as how the world of work and the workplace is changing. We offer the most effective means to help you acquire, manage and optimize talent. USTECH was founded in 2000 by Manoj Agarwal. Today, we are a global firm offering talent solutions to 150 customers including 20% of Fortune 500 across Financial Services, Healthcare, Life Sciences, Aerospace, Energy, Retail, Telecom, Technology, Manufacturing, and Engineering.
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