• Job Description

  Req#: 3035887
  We are excited to offer you this new opportunity within Wipro Technologies, one of the biggest brands in the industry at this moment with a well-established history in various domains. As part of this project, your role as an Travel&Expenses Officer will be to build and co-manage a strong relationship with our client organization and perform based on defined SLA and KPIs. The skills & experience you need: Fluency in English and Dutch At least 1 year of experience in Customer Support/Procurement/Finance/Helpdesk Very good analytical and problem-solving skills Numerical competencies Customer-oriented Ability to adhere to TAT and timelines Attention to detail Active listening combined with excellent written and verbal communication competences Knowledge of T&E (Travel & Expense) or Finance domains. What you'll be doing: T&E Helpdesk Officer main attribution is to offer effective customer assistance (client users and suppliers) concerning its requirements to solve problems: Ensures that the problems are accurately registered in the ticket application when received via e-mail, phone or chat Ensures that the phone/chat line is open at the beginning of the work program Answer Customer calls/emails/chats and providing guidance regarding the business travels and expenses Acts as single point of contact for the customer and communicates relevant information to ensure the customer’s satisfaction Communicates the problem status and time to resolution to affected personnel; provides to the customers a continuous visibility on the occurred situation/problem Ensures a structured and high-quality communication related to the open cases; Benefits for working with us: The opportunity to work with 2023 Employer of the Year! Competitive salary with attractive set of social benefits: - Private Pension Plan; - Monthly Benefit budget; - Medical insurance; - Life insurance; Christmas bonus Relocation package for candidates outside of Timis county Great career opportunity to work for one of the biggest brands in the world in a unique work environment Personal development in a multinational working environment through nice extracurricular activities with the team Professional development through a variety of training programs (hard/soft skills) Bookster opportunities Nice designed and central business office Coffee and tea on the house The promise of an enjoyable first impression after discussing with any of our recruitment colleagues.

• About the company

  Wipro Limited is a leading global information technology, consulting and business process services company. We harness the power of cognitive computing, hyper-automation, robotics, cloud, analytics and emerging technologies to help our clients adapt to the digital world and make them successful. A company recognized globally for its comprehensive portfolio of services, strong commitment to sustainability and good corporate citizenship, we have over 180,000 dedicated employees serving clients across six continents. Together, we discover ideas and connect the dots to build a better and a bold new future.

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