• Job Description

  Req#: RQ4015152
  Site: Mass General Brigham Incorporated

  
  

  At Mass General Brigham, we know it takes a surprising range of talented professionals to advance our mission—from doctors, nurses, business people and tech experts, to dedicated researchers and systems analysts. As a not-for-profit organization, Mass General Brigham is committed to supporting patient care, research, teaching, and service to the community. We place great value on being a diverse, equitable and inclusive organization as we aim to reflect the diversity of the patients we serve.

  At Mass General Brigham, we believe a diverse set of backgrounds and lived experiences makes us stronger by challenging our assumptions with new perspectives that can drive revolutionary discoveries in medical innovations in research and patient care. Therefore, we invite and welcome applicants from traditionally underrepresented groups in healthcare — people of color, people with disabilities, LGBTQ community, and/or gender expansive, first and second-generation immigrants, veterans, and people from different socioeconomic backgrounds – to apply.

  
  

  
  

  Job Summary

  As a not-for-profit organization, Mass General Brigham is committed to supporting patient care, research, guiding, and service to the community. We place great value on being a diverse, equitable and inclusive organization as we aim to reflect the diversity of the patients we serve. At Mass General Brigham, we believe in equal access to quality care, employment and advancement opportunities encompassing the full spectrum of human diversity: race, gender identity, sexual orientation, ability, religion, ethnicity, national origin and all the other forms of human presence and expression that make us better able to provide innovative and pioneering healthcare and research.
  
  We’re focused on a people-first culture for our system’s patients and our professional family. That’s why we provide our employees with more ways to achieve their potential. Mass General Brigham is committed to aligning our employees’ personal aspirations with projects that match their capabilities and creating a culture that empowers our managers to become trusted mentors. We support each member of our team to own their personal development—and we recognize success at every step.
  
  Our employees use the Mass General Brigham values to govern decisions, actions and behaviors. These values guide how we get our work done: Patients, Affordability, Accountability & Service Commitment, Decisiveness, Innovation & Thoughtful Risk; and how we treat each other: Diversity & Inclusion, Integrity & Respect, Learning, Continuous Improvement & Personal Growth, Teamwork & Collaboration.

  
  

  Qualifications

  General Overview

  Reporting to the New Hire Experience Manager, the Talent Operations Coordinator is responsible for owning the candidate experience throughout the pre-boarding process for both internal and external associates. The Talent Operations Coordinator will provide excellent candidate experience and be responsible the pre-boarding of all associates, including obtaining required forms, scheduling occupational health and I-9 appointments ensuring completion of all pre-boarding requirements including background, compliance, reference checks and, set up of systems access.

  Duties and accountabilities

  • Provide exceptional customer service to candidates, hiring managers, and recruiters throughout the pre-boarding process
  • Lead the new hire pre-boarding process (accepted offer through New Employee Orientation)
  • Communicate via email, phone, or in person with newly hired employees to ensure successful completion of all required pre-employment requirements including I-9, Occupational Health Clearance, background, compliance, and reference checks.
  • Set up new employees in HRIS system(s)
  • Run and create reports in the Applicant Tracking System.
  • Continuously identify and implement ways to improve the pre-boarding experience.
  • Partner with team leadership on strategic projects as they arise

  Qualifications

  • High School Diploma or equivalent required and Associate's degree or Bachelor's degree highly preferred.
  • At least 2-3 years of experience in talent acquisition, recruitment coordinator, or HR operations preferred
  • Experience with an Applicant Tracking System (Taleo, Workday, PeopleSoft) highly preferred

  Skills, Abilities, and Competencies

  • Strong organizational and multitasking skills, with the ability to manage multiple priorities and meet deadlines in a fast-paced environment
  • Proficiency in using applicant tracking systems (ATS) or other recruitment software
  • Excellent attention to detail and data management skills, ensuring accuracy and integrity of candidate information
  • Strong communication and interpersonal skills, with the ability to effectively interact with candidates, recruiters, and hiring managers
  • Knowledge of recruitment process and best practices, including sourcing strategies, candidate screening, and interview coordination
  • Familiarity with employment laws and regulations related to recruitment and selection

  Working conditions

  • This is a hybrid role with an onsite presence required once a week at BWH (currently Tuesday)
  • This is a full-time role with a schedule of 8:30 AM - 5 PM, Monday through Friday

  
  

  Additional Job Details (if applicable)

  Benefits information

  Mass General Brigham benefits are designed to give you the flexibility to "customize" a benefits program that meets your needs and the needs of your family. Each year, you have the opportunity to change your coverage to ensure you meet your family’s changing needs.

  Mass General Brigham provides core benefit coverage and also provides Choice Pay which you allocate toward the purchase of those benefits which best respond to your current needs. The amount of Choice Pay you receive varies and is based on your annual salary and health plan choices. For more detailed information please visit our career page.

  
  

  Remote Type

  Hybrid

  
  

  Work Location

  1620 Tremont Street

  
  

  Scheduled Weekly Hours

  40

  
  

  Employee Type

  Regular

  
  

  Work Shift

  Day (United States of America)

  
  

  EEO Statement:

  Mass General Brigham Incorporated is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

  
  

  Mass General Brigham Competency Framework

  At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

• About the company

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