Tata Consultancy Services
TCS Pune Hiring for Team Lead- Warranty Claim.
This job is now closed
Job Description
- Req#: 345045
TCS Pune Hiring for Team Lead- Warranty Claim.
Job Summary:Role : Team Lead- Warranty Claim
Experience: 4 year to 6 years
Job Location: Yerwada, Pune
Eligibility:
Minimum 15 years of regular, full-time education (10 + 2 + 3)
Non tech graduates (preferably finance graduates)
Willing to work in rotational shift
Skills
· Knowledge of Automobile claim administration process for Commercial Vehicle.
· Knowledge of SAP/Dealer Management System/ CRM/Siebel/Other Automotive dealer management system or portal or module
· Technical & Practical work experience on Commercial vehicles in automobile dealer/service center/workshop
· Experience in Automotive industry or automotive dealer/service centre as Service advisor / Warranty Manager / Senior Technician with hands-on experience of failed parts root cause analysis
Responsibilities
Warranty Administration :
· Process warranty claims in accordance with the guidelines
· Assist warranty team members for process related queries.
· File warranty documentation and maintain records as necessary
· Assist in SOX control documentation
· Respond to queries from dealers
· Analyse data with focus on reducing warranty expense
· Follow up with the business and distributors regarding unpaid claims
Teamwork and Communication :-
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About the company
Tata Consultancy Services is an Indian multinational information technology services and consulting company headquartered in Mumbai, Maharashtra, India with its largest campus located in Chennai, Tamil Nadu, India.
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