• Job Description

  Req#: 595042
  !*!
  • Provides services to patients and visitors at a reception desk.
  • Provides directions, answers patient information calls, and provides general customer service to all customers.
  • Provides support to supervisor with scheduling, Kronos timekeeping, ordering of supplies, and supervisory duties in absence of the department's supervisor.
  • Performs other duties as assigned.
  • Complies with all policies and standards.
  • For specific duties and responsibilities, refer to documentation provided by the department during orientation.
  • Must abide by all requirements to safely and securely maintain Protected Health Information (PHI) for our patients.
  • Annual training, the UH Code of Conduct and UH policies and procedures are in place to address appropriate use of PHI in the workplace.
  • Monday-Friday.
  • Full time 40 hours per week.
  • The location is the Cleveland Medical Center.
  • This will be the evening shift.
  • Coordinator, lead or supervisor.
  • The hours are 2:30 PM to 11:00 PM or 3:00 PM to 12:00 AM.
  !*!
  • High School Equivalent / GED.
  • 5+ years related experience in a customer service position.
  • 2+ years experience in a Hospital/Medical setting.
  • 30 wpm typing speed.
  • Prior computer experience.
  • Excellent interpersonal skills.
  • Familiar with hospital codes.
  • Must become First Aid Certified.
  
  11100 Euclid Avenue (82)
  11100 Euclid Avenue
  Cleveland, 44106
  
  

• About the company

  University Hospitals Cleveland Medical Center is a major not-for-profit medical complex in Cleveland, Ohio, United States.

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