• Job Description

  Req#: 5270081

  THE ROLE & THE TEAM

  As Operations Team Lead, you are managing the teams responsible for the purchase to pay process of our most important partners in wholesale. You are responsible for the strategy as well as executing pre-season and in-season operational processes.

  INCLUSIVE BY DESIGN

  At Zalando, our vision is to be inclusive by design. And this vision starts with our hiring - we do not discriminate on the basis of gender identity, sexual orientation, personal expression, ethnicity, religious belief, or disability status. You are welcome to leave out your picture, age, or marital status from your application. We only assess candidates on their qualifications and merit.

  We want to provide you with a great candidate experience. Feel free to inform us of any accommodations you may need, so we can best support you throughout the hiring process.

  do.BETTER - our diversity & inclusion strategy: https://corporate.zalando.com/en/our-impact/dobetter-our-diversity-and-inclusion-strategy
  
  Our employee resource groups: https://corporate.zalando.com/en/our-impact/our-employee-resource-groups

  WHAT WE’D LOVE YOU TO DO (AND LOVE DOING)

  • Guiding your team: Lead, support and develop the Operations Leads (2 direct reports) for all people-related decisions in their teams. You will be responsible for defining and further developing the organizational set-up needed in Ops, while balancing capacities between the Ops teams.
  • Operational Steering: You are accountable for target achievement on all operational KPIs and further development of new focus areas and KPIs. You prioritize work for the Ops teams based on the commercial priorities. You participate in trading and strategy meetings to align on the business priorities and play these back to the teams.
  • Strategy & Standardization: Building operational strategies for biggest partners in wholesale, leading your team, internal stakeholders and the partners towards efficient processes and standardization across partners.
  • Relationship Building: Be in constant exchange and close alignment with Partners, Process Excellence Managers, Strategic Partner Managers, Buying & Merchandising units and central support functions.
  • Tooling: You work closely with Tech to ensure the technical solutions work for our biggest partners.

  WE'D LOVE TO MEET YOU IF

  • You are a business leader with extensive experience (7+ years) working in retail operations ideally covering buying & merchandising processes.
  • You have proven experience developing and implementing new initiatives, processes and/or tools, always looking to drive further improvements for the team and the business unit.
  • You have gathered regular hands-on experience in interactions with suppliers, senior leadership and management counterparts. You are an effective relationship builder and team player.
  • You are a strong leader. You have significant experience leading a large team, providing direction, and ensuring team health and motivation in a dynamic and fast-paced environment.
  • You are excited to add to best practice and contribute towards the future of Operations at Zalando. You are motivated and comfortable to work in an ever-changing environment, you are solution-oriented and you enjoy working in a dynamic environment. Your experience demonstrates a quick thinking and proactive attitude, keeping you on top of things.

  If you think you have what it takes, we encourage you to apply even if you don't meet every single requirement. You may just be the right candidate for this or other roles!

  OUR OFFER

  Zalando provides a range of benefits, here’s an overview of what you can expect. Ask your Talent Acquisition Partner to learn more about what we offer.

  • Employee shares program
  • 40% off fashion and beauty products sold and shipped by Zalando, 30% off Zalando Lounge, discounts from external partners
  • 2 paid volunteering days a year
  • Hybrid working model with 60% (or more) remote per week, actual practice is up to each team to best support their collaboration
  • Work from abroad for up to 30 working days a year
  • 27 days of vacation a year to start
  • Relocation assistance available (subject to prior agreement)
  • Family services, including counseling and support
  • Health and wellbeing options (including Gympass)
  • Mental health support and coaching available
  • Drive your development through our training platform and biannual peer-to-peer review

  Learn all about Zalando and our values here: https://jobs.zalando.com/en/?gh_src=22377bdd1us

  Please note that all applications must be completed using the online form - we do not accept applications via email.

• About the company

  Zalando | Buy shoes online: Shoes from top brands.

Notice