• Job Description

  Req#: 328165

  Job Details

  Job Location: DGR Ops Center - 7702 N IH 35 - San Antonio, TX

  Position Type: Full Time

  Education Level: High School

  Salary Range: $16.00 - $16.00 Hourly

  Travel Percentage: Negligible

  Job Shift: Mon - Fri 6AM to 3PM + rotating weekends

  Job Category: Retail

  Description

  Work for GOOD at Goodwill

  • Do you want to make a difference in your community while earning a paycheck?
  • Would you like to help your community and environment every day that you come to work?
  • Looking for a job that provides meaning as well as personal and professional development?

  Goodwill San Antonio is one of the largest and most dynamic social enterprises in San Antonio.

  We are an entrepreneurial non-profit that provides employees the opportunity to innovate, grow and discover new skills, while generating revenue that funds both employee and community programs.

  We are a diverse and inclusive organization founded and focused on Fighting Poverty and Creating Opportunity. We specialize in facilitating personal and professional growth for our employees, particularly those who may have experienced barriers to successful employment in the past.

  We strive to maximize the value of each employee’s work and each donor’s donation to benefit our community and environment. Without Goodwill in our community, millions of pounds of perfectly usable items would be harming the environment in landfills. Instead, Goodwill employees are fueling a robust economy by recirculating used goods.

  Our Good Careers Academy and Good Careers Centers Help Change Lives through the Power of Work as well by delivering education and meaningful job placement.

  Explore careers with Goodwill in retail, production, warehouse, logistics, contact center customer service, career services, technology, document imaging, grounds maintenance, janitorial and facilities maintenance. Goodwill regularly partners with local, state and federal government agencies to provide additional diverse career opportunities.

  We prefer to promote from within. Your growth and advancement is our priority.

  Achieve your potential at Goodwill and beyond through our personal and professional skills development programs, supportive health and well-being benefits, competitive base and bonus pay, savings plans, personal financial education, store purchase discounts, paid time off, leadership development, tuition reimbursement and more.

  Change Lives. Make a Difference.

  Discover Purpose. Apply today at WorkforGoodSA.org.

  Qualifications

  
  

  POSITION SUMMARY

  This working Team Lead position will support Goodwill Industries of San Antonio in monitoring and ensuring efficient flow of activities involved in pricing, preparing, listing and shipping of goods sold on the internet through different listing platforms to achieve sales goals. Assist in performance of routine day-to-day supervisory tasks. May participate in scheduling, planning, reporting, and training.

  ESSENTIAL DUTIES AND RESPONSIBILITIES

  1. Provide hands-on assistance with all activities involved in researching value and grading merchandise; photographing merchandise and posting on-line; providing customer service; monitoring auctions and processing sales; and preparing merchandise for shipping.
  2. Continuously monitor processes to ensure smooth and efficient workflow. Ensure First In, First Out (FIFO) procedures are followed.
  3. Assist supervisor with team member scheduling.
  4. Accurately track critical metrics including financial, supply inventory, quality issues, and compliance.
  5. Perform Quality Assurance checks on merchandise listings and pre-shipment preparations and report to supervisor.
  6. Pre-sort items using manual and electronic methods
  7. Sort, identify, process, prepare, organize, and test items to be posted on on-line
  8. Utilize tools to aid in item descriptions such as gram/weight scales, measuring tape
  9. Clean and repair scratched media as needed
  10. Organize inventory
  11. Consistently meet or exceed listing goals
  12. Process returns and refunds
  13. Assist with relisting and recycling of items
  14. Perform housekeeping to present a neat and professional image
  15. Maintain regular, dependable attendance and punctuality
  16. Ensure all totes and items received are sorted/identified accurately on a consistent basis, including store allocation/location, date received/processed, weights and measurements
  17. Communicate with Supervisor / Manager to correct any problems that prevent items from being posted online or shipped to customers
  18. To accommodate business needs and objectives, other duties may be assigned by Supervisor.

  REQUIREMENTS

  1. High School Diploma or G.E.D., Some college or trade certificate in artistic or technical field helpful
  2. Minimum 1-year experience in e-Commerce Associate position.
  3. Highly organized and able to adapt quickly to changing priorities.
  4. Excellent written and verbal communication skills.
  5. Demonstrate necessary computer skills.
  6. Successfully handle fast paced environment remaining calm and flexible.
  7. Analyze, evaluate situations, and develop alternatives for conflict resolution.
  8. Proficient with spelling/grammar including use of abbreviations, definitions and item conditions
  9. Knowledge of Microsoft Office programs: Excel, Word, Outlook, etc.
  10. Must be able to meet the physical requirements of the position.
  11. For positions that require driving, must maintain a valid driver’s license and automobile insurance coverage, and be able to travel as needed if you drive your vehicle during company business.

  To learn more about Goodwill San Antonio and to view available positions visit: www.goodwillsa.org .

  Equal Opportunity Employer/Veterans/Disabled

• About the company

  Serving San Antonio since 1945, Goodwill helps change lives through the power of work. When you shop or donate at Goodwill, you're funding educational programs and services that prepare individuals in finding jobs and building careers.

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