Daimler

Teamlead (E5) for French Retail Collections (f/m/x) - (Job Number: MER0002MB8)


PayCompetitive
LocationBerlin/Berlin
Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: 568237
      !*!

      We put Mercedes-Benz vehicles on the road - with passion and commitment!

      As a subsidiary of Mercedes-Benz Bank AG, Mercedes-Benz Bank Service Center in Berlin is responsible for the whole commercial business around financial services for Mercedes-Benz vehicles - from smarts to buses. Fairness, openness and integrity are central elements of our corporate culture. We offer our customers and dealers a premium service in leasing, financing and insurance products: competent, fast and flexible!

      An international team of over 750 people located right at Berlin Alexanderplatz is waiting to meet you. Come and join us, and become part of an open-minded and committed team at one of the best employers in Berlin-Brandenburg!

      As the Competence Center for the Retail Collections activities of major Mercedes-Benz Financial Services markets throughout Europe, our diverse and international team is responsible for loss mitigation through the negotiation with customers to reach a payment arrangement. If payment arrangements are not possible, the department is responsible for taking appropriate actions that reduce the potential credit loss for Mercedes-Benz Mobility.

      As one of the best employers in Berlin-Brandenburg, a successful start for our new colleagues is important to us so that you can expect relocation support and a structured onboarding and specialist training. In addition to our collectively agreed salary, flexible working time models and 30 days vacation per year.

      You will master these tasks:

      • Disciplinary leadership of the French Retail Collections Team
      • Lead by example to create a positive culture based on our core values
      • Motivate and inspire your team members through recognition and open communication
      • Steering of French Retail Collections (Early & Late) activities based on the targets
      • Agreed on and within the framework of process compliance
      • Proactive development of the team, it’s operational performance and preparedness for our future challenges
      • Serving as responsible contact point for French Early/Late Retail Collection activities within the department as well as towards the customer entity in France
      • Steering of external vendors
      !*!

      What you bring to the table:

      • You have a degree in Laws, Business Administration, Economics/Finance or a related field
      • You have experience in customer services
      • You have experience of several years in leading a team
      • Your English is proficient & we expect native French
      • You are driven to win
      • You are driven to continuously improve
      • You have perseverance
      • You are strong in negotiation and communications
      • You have assertiveness
      • And you have excellent teamwork skills - then we are more then a perfect match! Why waiting?

      You are already in a level 5 position or you have a LEAD Potential recommendation.

      Additional information:

      It is a permanent position.

      It doesn’t work completely without formalities. When sending your online application, please attach your CV, an individual letter and any references you may have (max. 5 MB) and mark your application documents as "relevant for this application" in the online form.

      We particularly welcome online applications from candidates with disabilities or similar impairments in direct response to this job advertisement. If you have any questions, you can contact the local disability officer once you have submitted your application form, who will gladly assist you in the onward application process: sbv-berlin@mercedes-benz.com

      If you have any questions regarding the application process, please contact HR Services by e-mail at hrservices@mercedes-benz.com or the chatbot on our career page via the speech bubble symbol at the bottom right.

      Please understand that we no longer accept paper applications and that there is no right to get your documents returned.


      Otto-Braun-Strasse 78 (DE10249A)
      Otto-Braun-Strasse 78

      Berlin, 10249

  • About the company

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