SHI International
Technical Architect - ServiceNow
5 days agoWhat's your preference?
Job Description
- Req#: 19214
Employer Industry: IT Solutions and Services
Why consider this job opportunity:
- Salary up to $180,000
- Opportunity for career advancement and growth within the organization
- Work in a collaborative environment with a focus on diversity and inclusion
- Comprehensive health, wellness, and financial benefits for you and your family
- Access to world-class facilities and technology to thrive in your role
- Chance to lead impactful projects and engage directly with clients
What to Expect (Job Responsibilities):
- Establish and maintain strong client relationships, effectively communicating technical solutions and recommendations
- Lead workshops to guide clients through solution design and implementation processes
- Collaborate with clients and internal teams to design comprehensive solutions using the ServiceNow platform
- Provide technical support and guidance to the development team, ensuring high-quality delivery and adherence to best practices
- Troubleshoot complex issues on the ServiceNow platform, identifying root causes and implementing effective solutions
What is Required (Qualifications):
- 5+ years of experience implementing, configuring, and customizing ServiceNow
- 5+ years of experience with common web technologies and networking (e.g., XML, HTML, AJAX, CSS, HTTP, TCP/IP)
- Bachelor's Degree or equivalent experience
- ServiceNow Implementation and Assessment experience in two or more applications
- Detailed knowledge of ITIL methodologies, IT architecture, JavaScript, and web software design principles
How to Stand Out (Preferred Qualifications):
- Certifications in three or more ServiceNow areas are strongly recommended
- Additional experience in IT or Software Asset Management
- Proven ability to lead workshops and guide clients through solution design processes
- Directory service integration experience (Active Directory, LDAP)
- Knowledge of Single Sign-on methods (token, SAML 1.1, SAML 2.0) and Web Services integrations (SOAP, REST)
#ITSolutions #ServiceNow #CareerOpportunity #CompetitivePay #ProfessionalGrowth
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