• Job Description

  Req#: JR2305025

  Who we are

  Talbot is an international insurer and reinsurer operating within the Lloyd’s market through Syndicates 1183 and 2019. We have been part of AIG since 2018 and our ambition is to be AIG’s Centre of Excellence at Lloyd’s. Headquartered in London, Talbot has offices in New York and Singapore and over 300 people working across these three locations.

  Get to know the business

  Syndicate 1183 underwrites multiple classes of business including Political Violence/Terrorism, Marine, Energy (off-shore and on-shore), Marine and Energy Liability, Hull, Cargo and Specie, Political Risk, Property, Accident and Health, Financial Lines, Cyber, Alternative Risks, Non-Physical Cyber and Treaty Reinsurance.

  Syndicate 2019 reinsures premium written by AIG’s Private Client Group, covering Homeowners, Auto, General Specie and other products.

  About the role

  What you need to know:

  The role involves managing and coaching a team with a wide breadth of specialisms within the Lloyd’s insurance environment. The team is made up of Technical Assistants, Data Quality Coordinator’s, Management Information Lead and Bordereaux Technicians. They play a crucial role in supporting the Syndicate’s Underwriters and operations.

  People Management

  • Lead, manage and support the Technical Assistants, Data Quality Coordinator, Management Information Lead and Bordereaux Technicians (where applicable)
  • Identify training and development needs; assist with training, mentoring and coaching
  • Responsible for tracking, monitoring and controlling the workload within the team, including working in an agile way to deliver successful outcomes

  Responsibilities

  • Actively manage output of the team through team meetings and 1-2-1’s to ensure deadlines/targets are being met and problem solve any issues
  • Ensures that Talbot Operations procedures are created, completed and maintained as necessary, e.g. in accordance with applicable deadlines from Compliance for annual reviews
  • Build relationships with other departments within Talbot
  • Act as an escalation point for their team and wider business
  • System “super user” for our core underwriting systems and understand current and future system functionality, ensuring knowledge maintained up to date at all times
  • Responsible for building and maintaining close working relationships with our customers
  • Review the current processes, for the areas you are responsible for, to make improvements

  What we’re looking for:

  • Knowledge of underwriting processes and operations
  • Have a commercial mindset in relation to insurance
  • Detailed experience in the insurance industry, specifically underwriting, with experienced knowledge of the Lloyds market, its regulatory requirements and the impact this may have on a proposed solution or business change.
  • Experience within a relevant operational role
  • Previous management skills, including:
    • Performance management
    • Build and maintain effective relationships
    • Identification of training and skills requirements
    • Planning and organisation skills
    • Good verbal and written communication skills

  • Good influencing skills
  • Good documentation skills
  • Ability to summarise
  • Ability to understand problems and issues quickly
  • Positive “can do” approach

  #LI-AIG

  A look at our Benefits

  We're proud to offer a range of employee benefits and resources that help you protect what matters most - your health care, savings, financial protection and wellbeing. We provide a variety of leaves for personal, health, family and military needs. For example, our "Giving Back" program allows you to take up to 16 hours a year to volunteer in your community. Our global mental health and wellness days off provide all colleagues with a paid day off to focus on their mental health and wellbeing.

  
  We also believe in fostering our colleagues' development and offer a range of learning opportunities for colleagues to hone their professional skills to position themselves for the next steps of their careers. We have a tuition reimbursement program for eligible colleagues to enhance their education, skills, and knowledge in areas that relate to their current position or future positions to which they may transfer or progress.

  We are an Equal Opportunity Employer

  American International Group, Inc., its subsidiaries and affiliates are committed to be an Equal Opportunity Employer and its policies and procedures reflect this commitment. We provide equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories such as sexual orientation. At AIG, we believe that diversity and inclusion are critical to our future and our mission – creating a foundation for a creative workplace that leads to innovation, growth, and profitability. Through a wide variety of programs and initiatives, we invest in each employee, seeking to ensure that our people are not only respected as individuals, but also truly valued for their unique perspectives.

  To learn more please visit: https://www.aig.com/about-us/diversity-equity-and-inclusion

  AIG is committed to working with and providing reasonable accommodations to job applicants and employees with physical or mental disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to complete any part of the application or hiring process, please send an email to candidatecare@aig.com . Reasonable accommodations will be determined on a case-by-case basis.

  Functional Area:

  OP - Operations

  Estimated Travel Percentage (%): No Travel

  Relocation Provided: No

  Talbot Underwriting Services Ltd (TS1)

• About the company

  We're a leading global insurance organization with operations in more than 80 countries and jurisdictions. We provide a wide range of property casualty insurance, life insurance, retirement solutions, and other financial services to support our clients in business and in life through our General Insurance, Life & Retirement and Investments business units. What unites us across all of these offerings is our commitment to helping individuals, businesses and communities prepare for and respond to times of uncertainty. Whether serving those facing natural disasters or millions of Americans striving for a financially secure retirement, we have the specialist expertise to help clients better manage risk.

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