Simpson Strong-Tie

Technical Customer Support Specialist - Autodesk Apps (Open to Remote)

Pay$63500.00 - $82500.00 / year
Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: R5563
      Employer Industry: Building Industry

      Why Consider this Job Opportunity:
      - Salary up to $82,500
      - Opportunity for career advancement and growth within the organization
      - Competitive compensation and quarterly bonuses/commission
      - Comprehensive benefits package including medical, dental, vision, and retirement contributions
      - Remote work flexibility
      - Rewarding work environment focused on employee recognition and development

      What to Expect (Job Responsibilities):
      - Provide technical support for software applications created by the employer
      - Act as a liaison between customers and software product and development teams
      - Troubleshoot reported issues with host environments and software configurations
      - Translate end-user specifications into actionable technical requirements
      - Support internal teams in testing new features and software improvements

      What is Required (Qualifications):
      - Bachelor’s Degree in a related field or equivalent experience
      - 3+ years of experience using Autodesk software products
      - Strong communication and problem-solving skills
      - Customer-focused with the ability to stay calm in challenging situations
      - Fundamental understanding of computer operating systems

      How to Stand Out (Preferred Qualifications):
      - Autodesk software certification
      - Revit experience and construction industry knowledge

      #BuildingIndustry #TechnicalSupport #CareerOpportunity #CompetitivePay #RemoteWork

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  • About the company

      This is the official Facebook page for Simpson Strong-Tie. A leader in structural systems research and technology, Simpson Strong-Tie is one of the world's largest suppliers of structural building products. Simpson Strong-Tie is committed to providi...