Simpson Strong-Tie
Technical Customer Support Specialist - Autodesk Apps (Open to Remote)
Pay$63500.00 - $82500.00 / year
LocationLafayette/Indiana
Employment typeFull-Time
This job is now closed
Job Description
- Req#: R5563
Employer Industry: Building Industry
Why Consider this Job Opportunity:
- Salary up to $82,500
- Opportunity for career advancement and growth within the organization
- Competitive compensation and quarterly bonuses/commission
- Comprehensive benefits package including medical, dental, vision, and retirement contributions
- Remote work flexibility
- Rewarding work environment focused on employee recognition and development
What to Expect (Job Responsibilities):
- Provide technical support for software applications created by the employer
- Act as a liaison between customers and software product and development teams
- Troubleshoot reported issues with host environments and software configurations
- Translate end-user specifications into actionable technical requirements
- Support internal teams in testing new features and software improvements
What is Required (Qualifications):
- Bachelor’s Degree in a related field or equivalent experience
- 3+ years of experience using Autodesk software products
- Strong communication and problem-solving skills
- Customer-focused with the ability to stay calm in challenging situations
- Fundamental understanding of computer operating systems
How to Stand Out (Preferred Qualifications):
- Autodesk software certification
- Revit experience and construction industry knowledge
#BuildingIndustry #TechnicalSupport #CareerOpportunity #CompetitivePay #RemoteWork
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This is the official Facebook page for Simpson Strong-Tie. A leader in structural systems research and technology, Simpson Strong-Tie is one of the world's largest suppliers of structural building products. Simpson Strong-Tie is committed to providi...