Comcast

Technical Product Manager, Content Delivery Networks


Pay$136607.79 - $204911.69 / year
LocationCentennial/Colorado
Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: R376554
      Make your mark at Comcast -- a Fortune 30 global media and technology company. From the connectivity and platforms we provide, to the content and experiences we create, we reach hundreds of millions of customers, viewers, and guests worldwide. Become part of our award-winning technology team that turns big ideas into cutting-edge products, platforms, and solutions that our customers love. We create space to innovate, and we recognize, reward, and invest in your ideas, while ensuring you can proudly bring your authentic self to the workplace. Join us. You’ll do the best work of your career right here at Comcast. (In most cases, Comcast prefers to have employees on-site collaborating unless the team has been designated as virtual due to the nature of their work. If a position is listed with both office locations and virtual offerings, Comcast may be willing to consider candidates who live greater than 100 miles from the office for the remote option.) Job Summary Comcast Technology Solutions (CTS) offers one of the most complete portfolios of products and services available to Content Providers, Advertisers, MVPDs, and Technology Providers. Our suite of solutions marry the quality of broadcast delivery with the dynamic flexibility of digital distribution to drive extraordinary experiences across every screen. The Streaming Broadcast and Advertising (SB&A) division of CTS offers rich video delivery experiences with multiple solutions that let you manage, publish, distribute, and monetize content. SB&A bridges broadcast and IP convergence with flexible open platforms, a complete OTT portfolio, and an advanced monetization and commerce engine. This includes real-time (linear) and file-based (VOD) streaming delivery across the globe. The CDN Suite is just one of many infrastructure platforms that CTS offers to acquire, encode, package, transport, secure, and deliver content to consumer devices ranging from TV-connected set top boxes to laptops, tablets and smartphones around the world. Job Description Are you highly technical person with a passion for Business? Do you want to be at the center of the User Experience, Technology, and Business? The SB&A division of CTS has a great career opportunity as a Product Manager 2 for our Content Delivery Network (CDN) Product Suite. This role combines your strong technical Content Delivery expertise with business acumen and the User Experience. Product Management is a critical strategic role that focuses on maintaining and executing our CDN Product vision by growing new and existing Customer opportunities alongside our Sales and Finance teams. You will also have an integrated partnership with the talented Comcast CDN DevOps teams. Along with CDN technology, the role has Product ownership of Content Origins and Cloud Storage solutions for large-scale Direct-to-Consumer (D2C) Streaming media companies. This individual contributor position reports to the Sr Director of Product Management for CDN, and offers a wide range of cross-functional collaboration. In addition to demonstrated technical expertise, the ideal candidate must have excellent communications skills and a strong business aptitude. Who does the Product team work with? The Product Manager 2 role will have a unique opportunity to combine highly technical Computer Science and Software Development skills with real-world Product Management and sales. You will be working with the best and brightest product and technology minds at Comcast in service of the top streaming providers who are redefining how entertainment services are experienced by consumers. You will serve as a CDN champion for CTS customers while helping to bridge the gap between business and technical solutions to deliver products that video streaming customers love. You will work closely with Customers, CDN software engineers, account teams, and finance teams to guide Content Delivery product offerings. You will also have access to incredible ‘sister’ organizations within Comcast and world-class Vendors to help drive end-to-end Product vision and execution. What are some interesting challenges you'll be working on? CDN technology continues to evolve with an amazing runway of growth that has years of upward trajectory. Monetizing CDN technology, cloud-based Origin solutions, and highly evolving edge security is an exciting challenge that you need to be passionate about. Our customers are on the front edge of streaming technology with high expectations from Content Streaming Providers such as CTS and the SB&A organization Where can you make an impact? You'll join a team that is rapidly changing the landscape of content streaming services and redefining the industry through its video delivery infrastructure that powers the next generation of video distribution. You will have opportunities to redefine how content is enjoyed inside and outside the home on devices of consumers' choice. Major entertainment and sporting events provide you opportunities to innovate and offer new ways for content providers to deliver evolving technology to their customers. Required Skills & Responsibilities Subject Matter Expertise (SME) in IP Video streaming and Content Delivery (CDN) architecture including familiarity with CDN hardware, software, design, and implementation Expertise in HTTP URL structures, Domains, DNS, and Web delivery models using streaming protocols such as HLS and DASH Web delivery security knowledge such as Digital Rights Management (DRM), Tokenization, TLS, and Web Application Firewall solutions (WAF) Solid understanding of the CDN Industry and key providers such as Akamai, Edgio, Amazon CloudFront, Azure, CacheFly, Fastly, and Cloudflare Strong knowledge of Cloud-based processing, Storage, and Origin delivery for IP video and web objects such as AWS S3/CloudFront, Google Cloud, and Microsoft Azure Familiarity with how Client-Players interact with Streaming Content, Origins, and CDN’s Familiarity with Network routing, TCP/IP routing protocols, Network layers, and access control lists (ACLs) Utilize modern data tools to regularly assess and report on Origin, Storage, and CDN trending and performance Be ready to jump in a help solve operational issues as part of escalations Use your refined listening skills to champion customer needs and expectations Spend time with customers to understand what they need and why Education: BS in Computer Science, Software Engineering, or a related field. Experience: Minimum of 3-years of experience in Web-based HTTP content delivery architecture and technology Minimum of 4-days per week in-office Ability to travel as needed; typically 10-20% Desirable Traits Curious with an appetite for learning Customer and Product oriented Self-driven and prepared Dedicated and focused with a high sense of ownership Excellent listener and communicator Great collaborator and relationship builder Logical and data-driven A strategic and growth mindset Comfortable with providing and accepting constructive feedback Additional skills and opportunities that could help nurture career growth over time: Improve your business acumen by working side-by-side with Product teams and Customers to determine end-to-end Content Processing, Cloud Storage, Origin, and CDN requirements Contribute to technical designs, models, and pricing structures for SB&A Products Collaborate with business partners such as Finance and Sales teams, and customers to understand their needs and challenges Leverage your outstanding communication and soft-skills for presenting, writing, and meeting facilitation Work directly with Product and Engineering teams to help innovate and drive strategy by translating strategy into product roadmaps that can be developed and executed Collaborate with outstanding CDN development engineers to identify practical solutions to product needs Work with analytics tools and marketing teams to conduct customer, market, and competitive intelligence analysis Content acquisition systems (real-time streaming or file-based) Content encoding solutions (hardware or software) Content transcoding solutions (hardware or software) Content Origination Advanced media formats and codecs such as MPEG-DASH, DASH-BMFF, HEVC, and UHD Help build models to evaluate business cases and capacity planning Tell others what you are doing: Market yourself and our Products Communicate your ideas to peers and leadership Take opportunities to share your knowledge with others Passion for learning : Participate in multiple industry events throughout the year Maintain knowledge of the Streaming market, industry trends, and activity Consumer Electronic trends Employees at all levels are expected to: Understand our Operating Principles; make them the guidelines for how you do your job. Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services. Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences. Win as a team - make big things happen by working together and being open to new ideas. Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers. Drive results and growth. Respect and promote inclusion & diversity. Do what's right for each other, our customers, investors and our communities. Disclaimer: This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications. Comcast is an EOE/Veterans/Disabled/LGBT employer. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools that are personalized to meet the needs of your reality—to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the benefits summary on our careers site for more details. Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. Education Bachelor's Degree While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience. Relevant Work Experience 10 Years + Salary: Primary Location Pay Range: $136,607.79 - $204,911.69 Comcast intends to offer the selected candidate base pay within this range, dependent on job-related, non-discriminatory factors such as experience. Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.
  • About the company

      Comcast Corporation is a global media and technology company with two primary businesses: Comcast Cable and NBCUniversal. Comcast Cable is one of the United States' largest video, high-speed Internet, and phone providers to residential customers under the XFINITY brand, and also provides these services to businesses.