Henkel
Technical Service Representative Alabama
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Job Description
- Req#: 26090876
Employer Industry: Adhesive Technologies
Why consider this job opportunity:
- Salary up to $95,000.00
- Opportunity for career advancement with diverse national and international growth options
- Flexible work policies, including hybrid work arrangements
- Comprehensive health insurance starting on day one, including medical, dental, and vision
- Generous family support benefits, including parental leave and fertility assistance
- Access to skills development courses and tuition reimbursement
What to Expect (Job Responsibilities):
- Manage and service surface treatment customers in the Coil and General Industry
- Provide first-line support to assigned customers, including routine service reports and technical troubleshooting
- Gather and communicate customer needs and business trends to management
- Coordinate with application engineering for line trials and resolution of customer inquiries
- Maintain customer accounts in the CRM tool and build strong relationships with customers and distributors
What is Required (Qualifications):
- Minimum education: Associate's degree; BS/BA in Business, Chemistry, Engineering, or related area preferred
- At least 5 years of relevant technical service, sales, or manufacturing experience, preferably in metal finishing
- Ability to travel regionally, up to 50%, primarily around Mussel Shoals, Alabama, with occasional travel to Birmingham
- Excellent communication, collaboration, and relationship-building skills
- Strong self-starter with a commitment to continuous learning and customer maintenance
How to Stand Out (Preferred Qualifications):
- Proven track record of self-starting results in previous roles
- Experience with strategic account responsibility and technical service
#AdhesiveTechnologies #CareerGrowth #RemoteWork #CustomerService #TechnicalSupport
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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.About the company
Henkel operates worldwide with leading innovations, brands and technologies in three business areas: Adhesive Technologies, Beauty Care and Laundry & Home Care.
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