Larkin Community Hospital
Technical Support - Part Time Fully Remote
This job is now closed
Job Description
- Req#: 533728
Employer Industry: Property Management Software
Why consider this job opportunity:
- Part-time position with a set schedule of Monday-Friday, 11 a.m. - 3 p.m. EST
- Fully remote work opportunity, allowing for flexibility in your work environment
- Opportunity to become an expert in property management software and enhance technical skills
- Supportive team atmosphere with a focus on customer satisfaction
- Chance to develop strong problem-solving skills in a tech-driven environment
What to Expect (Job Responsibilities):
- Provide guidance and best practices for users of the Rent Manager applications
- Deliver exceptional customer service to end users via phone and email
- Assist customers with software-related inquiries and issues, including troubleshooting and remote support
- Document and track all customer issues promptly within the ticketing system
- Collaborate with internal departments to enhance customer satisfaction and improve processes
What is Required (Qualifications):
- Strong customer service skills
- Prior experience with IT concepts
- Experience with Microsoft Office applications
- Excellent attendance and personal accountability
- Strong verbal and written communication skills
How to Stand Out (Preferred Qualifications):
- Understanding of WAN/LAN concepts
- Basic understanding of networks
- Terminal Service experience
- 1-2 years of prior helpdesk and/or customer support experience
- Ability to thrive in a fast-paced environment
#PropertyManagement #TechnicalSupport #RemoteWork #CustomerService #CareerDevelopment
"We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."About the company
Larkin Community Hospital is a for-profit 146-bed general medical, surgical and psychiatric teaching hospital.
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