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Technical Support Specialist, Fully Remote
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Job Description
- Req#: 2559
Employer Industry: Healthcare Technology
Why Consider this Job Opportunity:
- Salary up to $58,000.00
- Opportunity for career advancement and growth within the organization
- Comprehensive benefits package including generous paid time off and matching 401(k) program
- Bonus eligibility
- Development opportunities for personal and professional growth
What to Expect (Job Responsibilities):
- Resolve technical issues and provide effective resolutions to customers
- Manage customer tickets and update account information
- Create documentation and participate in interoperability testing
- Conduct welcome calls with new customers and provide training and support
- Recommend potential products or services based on customer needs
What is Required (Qualifications):
- Bachelor's degree in business, marketing, technology, or related field preferred
- Strong background in data analytics
- Ability to deliver high levels of customer service
- Strong critical thinking and problem-solving skills
- Excellent verbal and written communication skills
How to Stand Out (Preferred Qualifications):
- 0-2 years of experience in a technical support role in the healthcare industry
#HealthcareTechnology #CareerGrowth #CompetitivePay #BonusEligible #DevelopmentOpportunities
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