• Job Description

  Req#: R497977
  Work Flexibility: Hybrid or Onsite

  Who We Are

  Stryker’s Instruments Division is seeking to hire a Technical Writer to support the Service Department.

  10 Reasons to Join Stryker in Kalamazoo!

  This role is hybrid, in Kalamazoo, MI, with the expectation to come into the office 3 days a week.

  Who We Want

  • Analytical problem solvers. People who go beyond just fixing to identify root causes, evaluate optimal solutions, and recommend comprehensive upgrades to prevent future issues.
  • Collaborative partners. People who build and leverage cross-functional relationships to bring together ideas, data, and insights to drive continuous improvement in functions.
  • Dedicated achievers. Relentless about quality, people who thrive in a fast-paced environment and will stop at nothing to ensure a project is complete and meets regulations and expectations.

  What You Will Do

  As the Technical Writer you will assist in the timely development and completion of comprehensive repair instructions for a variety of products. Audience includes Stryker Repair, Field Service, and Customer Service Technicians and Biomedical Equipment Technicians in global markets. All documentation must comply with medical device requirements.

  • Develop internal facing product maintenance information according to user needs for domestic and international customers.
  • Develop customer facing product maintenance information according to user needs and regulatory requirements for domestic and international customers.
  • Interview and collect information from Subject Matter Experts (SMEs) from Service, R&D, RA, various functional areas.
  • Write and edit Service Procedures, Maintenance Manuals, and other accompanying documents aligning content with associated product.
  • Create and incorporate graphical elements for instructional purposes and accurate interpretation, including international application.
  • Coordinate, review, and approve deliverables in an enterprise system software keeping documentation updated with respect to changes in deliverables.
  • Adhere to corporate, quality system, and regulatory requirements.
  • Understand medical device standards and regulations and incorporate in deliverables.
  • May review, edit, rewrite, and consult on the work of others prepared within functional area, other departments, or by external sources to ensure quality of deliverables (i.e., product documentation from acquisitions).
  • Develop internal training reference materials, including repair videos and training plans.
  • Create and update repair videos for a variety of products.
  • Drive assignments to meet project milestones identified by Project Managers.

  What You Need

  Required

  • Bachelor’s Degree required
  • 0+ years of work experience

  Preferred

  • Technical writing experience
  • Regulated industry experience
  • Adobe Pro Suite experience (Illustrator, Photoshop, InDesign, Frame Maker)
  • XML authoring tools knowledge

  Travel Percentage: None

  Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer – M/F/Veteran/Disability.

  Stryker Corporation will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

• About the company

  Stryker Corporation is an American multinational medical technologies firm based in Kalamazoo, Michigan.

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