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Technical Writer, Process Governance Specialist


Pay$95000.00 - $110000.00 / year
LocationChicago/Illinois
Employment typeFull-Time

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  • Job Description

      Req#: J0B152104619
      Employer Industry: Information Technology

      Why consider this job opportunity:
      - Salary up to $110,000 per year
      - Opportunity for career advancement and growth within the organization
      - Hybrid work environment offering flexibility between remote and in-office work
      - Engage in a role that bridges information clarity and compliance
      - Collaborate with cross-functional teams and influence knowledge-sharing culture

      What to Expect (Job Responsibilities):
      - Create, edit, and manage structured technical documentation, SOPs, and knowledge base articles
      - Collaborate with teams to translate complex content into accessible documentation
      - Develop and maintain prompt libraries for generative AI tools to streamline documentation workflows
      - Manage documentation lifecycle and version control for accuracy and compliance
      - Conduct content audits and governance reviews to ensure documentation quality

      What is Required (Qualifications):
      - 3-5 years of experience in technical writing, content governance, or knowledge management roles
      - Bachelor's degree in Technical Communication, Writing, Information Technology, or equivalent experience
      - Experience with data cleansing, structuring, and AI ingestion preparation
      - Working knowledge of generative AI tools and prompt engineering techniques
      - Strong organizational and communication skills with attention to detail

      How to Stand Out (Preferred Qualifications):
      - Hands-on experience with NetSuite for documentation, data governance, or reporting purposes
      - Familiarity with documentation platforms, knowledge management tools, and collaborative workflow systems
      - Ability to manage multiple projects and stakeholders while maintaining documentation integrity

      #InformationTechnology #TechnicalWriting #AI #Documentation #CareerGrowth
  • About the company

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