• Job Description

  Req#: 210455097

  Do you enjoy building relationships, working with data, managing projects, team collaboration, solving problems, driving results, conducting analysis and providing insights to senior leadership? Then you’ve found the right role.

  As a Business Manager within the Technology Finance & Business Management team, you will be instrumental in supporting the Head of Technology for the Card Technology organization across a variety of initiatives and functions. Your role will involve fostering strong working relationships across technology leadership, product teams, finance, and horizontal lines of business. You will collaborate with Finance & Business Management leads to promote consistent business management practices, the development of objectives & key results, and the establishment of logical key performance measures and reporting, all with a focus on continuous improvement in accuracy and control. Your responsibilities will also include providing resource management communications, providing planning/forecasting guidance, and coordinating core business requirements. Additionally, you will handle sourcing, collating, and reporting data related to objectives & key results, product roadmaps, metrics, and financial updates, including future iterations and improvements. Your role will also encompass leading ad-hoc projects and coordinating key forums as required by a Business Management team.

  For this role, candidates must be able to physically work in either our Jersey City, NJ or Wilmington, DE offices 3 days a week and remotely from home 2 days per week. The specific schedule will be determined and communicated by direct management.

  Job Responsibilities

  • Facilitate central reporting of objectives & key results/updates to line of business senior leadership including design, build and coordination of the initial reporting framework
  • Provide business Management and oversight of day-to-day operations for the Card tech organization
  • Build and maintain effective relationships with stakeholders across Product, Technology, Analytics and Finance functions
  • Work with product line’s stakeholders to address standardized reporting and requirements
  • Facilitate the timely creation of monthly cross product reporting
  • Review existing processes and elevate, advocate and integrate best practices
  • Support modernization of our engineering practices on multiple fronts
  • Lead project management from project start through project completion for special ad hoc projects for Finance & Business Management
  • Lead projects for organizational changes associated with the introduction of Agile and Product Aligned Architecture
  • Coordinate and support key forums across the product teams

  Required Qualifications, Capabilities, and Skills

  • 7+ years of Project Management, Business Management, Chief Operating Office or Project Management Office experience involving complex business, operations and technology delivery
  • High Proficiency in Microsoft Excel and PowerPoint
  • Strong interpersonal skills with the ability to build relationships and influence key stakeholders
  • Self-motivated, innovative thinker with the ability to derive, formulate and develop new concepts, processes and value added activities
  • Must be able to design business reporting and analysis that is clear, concise and actionable
  • Ability to work effectively with other lines of business, finance teams and technology partners
  • Strong attention to detail and accuracy - proven ability to produce quality results timely
  • Excellent issue resolution skills

  Preferred Qualifications, Capabilities, and Skills

  • Experience with JIRA and Confluence
  • Experience with Business applications (Tableau)

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• About the company

  J.P. Morgan is a leader in financial services, offering solutions to clients in more than 100 countries with one of the most comprehensive global product platforms available. We have been helping our clients to do business and manage their wealth for more than 200 years. Our business has been built upon our core principle of putting our clients'​ interests first.

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