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Technology Support Analyst - Mountain or Pacific Time Zone
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Job Description
- Req#: 2025-43803
Employer Industry: Healthcare Services
Why consider this job opportunity:
- Opportunity for career advancement and growth within the organization
- Enhanced benefits including competitive pay, flexible time off, tuition reimbursement, and wellness programs
- Meaningful work that impacts the quality of life for patients and their families
- Supportive and collaborative work environment using the latest tools and technologies
- Recognition programs to celebrate your contributions and dedication
What to Expect (Job Responsibilities):
- Provide responsive and effective end-user support for the organization's Patient Management Software
- Document and follow through on inquiries and technical issues to ensure timely resolution
- Assist in creating user documentation and maintaining functional training materials
- Conduct training sessions in classroom and web-based environments
- Monitor and report on system performance, proactively identifying areas for improvement
What is Required (Qualifications):
- Bachelor's degree in a related field highly preferred
- Two (2) to five (5) years of related experience desired
- Experience in healthcare and clinical billing systems preferred
- Knowledge and experience with application support and end-user support in vendor applications preferred
- Proficiency in Microsoft Office and Crystal reporting tools
How to Stand Out (Preferred Qualifications):
- Experience with Cerner and understanding of LAN and WAN environments
- Strong mathematical skills and ability to analyze and interpret technical procedures
- Excellent written and verbal communication skills
#HealthcareServices #TechnologySupport #CareerDevelopment #DiversityAndInclusion #MeaningfulWork
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