Remote Jobs
*Temporary* Customer Service Rep - Remote VA Only
7 days agoWhat's your preference?
Job Description
- Req#: JR-80553
Employer Industry: Healthcare Services
Why consider this job opportunity:
- Salary set at a flat rate of $20/hr
- Temporary full-time position with a defined assignment duration of 3-4 months
- Opportunity to gain experience in a reputable healthcare environment
- Supportive work atmosphere within a diverse and inclusive organization
- Chance to enhance customer service skills while addressing patient needs
- Potential for earning an annual discretionary bonus based on eligibility criteria
What to Expect (Job Responsibilities):
- Handle incoming calls related to member eligibility, plan prescription benefits, and claim payment issues
- Address patient service needs such as updating billing information and establishing payment plans
- Provide quality customer service and ensure satisfaction through effective communication
- Assist with scheduling patient appointments and resolving payment inquiries
- Conduct research and resolution of telephone inquiries from members or patients
What is Required (Qualifications):
- High School Diploma or equivalent
- Minimum of two years of customer service experience
- Experience in medical insurance within a hospital or physician's office setting preferred
- Data entry skills
- Experience with Epic EMR and high-volume call center operations preferred
How to Stand Out (Preferred Qualifications):
- Experience registering patients in a healthcare setting
- Knowledge of laboratory billing processes
- Familiarity with insurance verification and claims processing
- Additional certifications related to customer service or healthcare administration
- Background in pediatrics or related fields
#HealthcareServices #CustomerService #TemporaryPosition #CareerGrowth #DiversityAndInclusion
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