• Job Description

  Req#: 4933841

  WHO MAY APPLY: This position is open to the public and King County employees. If filled internally, it will be as a special duty assignment. DURATION: 9-12 months The Support Services Division of the King County Sheriff’s Office (KCSO) is currently accepting applications for a benefit-eligible Term-Limited Temporary (TLT) / Special Duty Assignment (SDA) Project/Program Manager III (PPMIII) in the Records Unit. This SDA/TLT will be supervising a talented team of Records Management Specialists who handle a high-volume and complex workload related to firearms licenses, fingerprint services and CJIS. Records Management Specialists work with sensitive and confidential information and provide support services for the agency as whole. Work Location: This position is primarily in-person with hybrid opportunities up to 2 days/week. The primary worksite is the King County Courthouse. This position is exempt and not overtime eligible with flexible schedule options (5/8, 4/10 and 9/80).

  • Prioritize and identify daily workload, supervise and support public-facing operations. Assist in training of new employees, technical assistance, provide feedback, celebrate accomplishments, and maintain a healthy and productive work culture and environment
  • Conduct performance evaluations, monitor work quality and quantity for direct reports. Establish performance metrics and coach/counsel and mentor based on those metrics. Discuss individual performance with employees and recommend training or development plans, issue written reprimands and letters regarding disciplinary actions when necessary
  • Champion digitization efforts of Concealed Pistol License (CPL) application records and the implementation of new technology
  • Oversee introduction of change processes and provide to support and training to Records Unit and department members
  • Manage a public-facing counter and coordinate appointment scheduling and staffing
  • Analyze processes and procedures for Lean efficiencies and streamlining opportunities
  • Stay abreast of new and updated legislation pertaining to firearms permits, licenses and training requirements
  • Work collaboratively with a co-supervisor; assist in facilitating monthly team meetings and unit cross-training initiatives

  Qualified candidates will have experience or aptitude in the following skills and job duties:
  •Demonstrated strong communications skills, both verbal and written; communicate effectively with individuals from diverse backgrounds and cultures; individuals with language barriers
  •Demonstrated ability to work well independently, as well as in a collaborative team environment;
  •Experience in project/program management;
  •Demonstrated ability to research, review and analyze data and make recommendations for change or potential efficiencies;
  •Ability to adapt to workflow needs and change tasks abruptly when/if needed;
  •Ability to use MS Office, skilled in gathering, manipulating and using data utilizing a computer and other tools;
  •Exemplary attendance record;
  •Ability to maintain strict confidentiality.
  
  Highly Desirable Qualifications:
  •Two (2) or more years of experience in project/program or change management
  •Experience in public records management
  •Experience with Permitium
  •Experience leading a team and/or directing work
  •Intermediate level skill using Microsoft Office Suite
  
  SUPPLEMENTAL INFORMATION:
  
  UNION MEMBERSH IP: This position is represented by Public Safety Employees Union (PSEU), Local 519.
  
  TO APPLY: Please carefully review the list of required materials before submitting your application.
  
  Review the list of KCSO Automatic Disqualifiers and verify your qualification for employment with King County Sheriff's Office.
  
  •King County Application (applying online satisfies this)
  •Submit a Letter of Interest (Cover letter) addressed to King County Sheriff’s Office detailing how your qualifications and experience meet or exceed the minimum qualifications stated in this job bulletin.
  •Complete answers to all the supplemental questions.
  •For internal KCSO employee applicants for the Special Duty Assignment – approval via your chain of command will also be required
  
  SPECIAL REQUIREMENT: It is a hiring requirement that all staff employed by KCSO successfully pass a thorough background investigations process, which includes fingerprinting, criminal history check, reference checks, polygraph test, and other tests as deemed necessary. You must review the list of KCSO Automatic Disqualifiers and verify your qualification for employment with King County Sheriff's Office.
  
  CONTACT INFORMATION: If you have questions about this job posting, please contact Jessica Lussier at (206) 263-2542 or Jessica.Lussier@kingcounty.gov.
  
  
  

• About the company

  King County is located in the US state of Washington.

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