JOB ADVERT
Ticket Sales & Service Representative About LOVB (League One Volleyball): League One Volleyball (LOVB) is reimagining women's sports. Launched in 2019, our company is a mission-led sports performance, training and media enterprise that will change the game of volleyball in the USA and empower new generations of female athletes.
It is a groundbreaking time for volleyball in the US with our historic triple Olympic Gold medals in Women's Indoor, Beach and Sitting Volleyball. Volleyball is already the #1 most played girls' youth sport. There are 38M current and former players today. Of major sports, it's the only one that is women-first (~90% of players are female). But the volleyball market has been almost entirely missed by traditional sports investors, brands and media.
LOVB will capture this opportunity by creating a strong club business and from that built-in audience and fandom create the best Pro League in the world and use a digital media platform that will connect all aspects of LOVB. This community-up approach will drive participation and fandom, while enabling greater empowerment for girls and young women living this amazing sport.
The Role: We are seeking a motivated and energetic
Ticket Sales & Service Representative to join our ticket sales team. This full-time role offers an exciting opportunity to work in the growing world of professional volleyball and play a critical role in driving attendance across all venues. As a Sales Team Representative, you will focus on selling individual tickets, group packages, and season memberships while providing exceptional customer service to fans. This position is ideal for candidates passionate about sports, sales, and delivering memorable experiences. We offer robust training and a culture of ongoing learning, helping you launch your career in the sports industry.
Essential Duties and Responsibilities: - Actively sell single-game tickets, group packages, and season memberships for events across multiple venues.
- Engage potential customers through phone calls, emails, and in-person interactions.
- Build and maintain strong relationships with clients, ensuring high customer satisfaction and retention.
- Collaborate with the ticket sales team to meet and exceed both individual and team sales targets.
- Support ticket sales campaigns, promotions, and special offers to attract fans and boost attendance.
- Keep accurate records of customer interactions and transactions.
- Represent the organization at games, events, and community outreach initiatives, promoting ticketing opportunities.
- Continuously expand knowledge of teams, players, and venues to effectively communicate their value to potential buyers.
Required Skills/Abilities: - Eager to learn more about sales, customer service, and the sports industry (previous sales experience is a plus but not required).
- Strong interpersonal and communication skills, with a genuine passion for engaging with others.
- Self-motivated, with a positive attitude and a strong work ethic.
- Able to collaborate effectively in a team-oriented environment.
- Proficient in Google Workspace (Docs, Sheets, Slides, etc.).
Education and Experience: - High school diploma or equivalent required; bachelor's degree in marketing, business, sports management, or related field a plus.
- Previous experience in sales or customer service is preferred but not required.
- Passion for sports and a willingness to learn about ticket sales is encouraged.
- Experience with CRM software, ticketing platforms, or event coordination is a plus.
- An interest in volleyball or the sports industry is beneficial.
Work Environment & Physical Requirements (Remote): - Ability to operate a computer and use a keyboard, mouse, and video conferencing tools.
- Ability to clearly communicate via video, phone, and written channels.
Location: Remotely based with a preference to be near one of our Pro cities. Occasional travel may be required for site visits and events.
Compensation & Benefits: Working with the world's best volleyball company isn't enough? Seriously though, we offer a truly competitive compensation package, plus choices with medical, dental and vision coverage, as well as flexible spending accounts, life insurance and 401(k). And to top it off: remote, flexible work with unlimited time off.
The annual base salary for this role is $40,000 + commission, and our comprehensive benefits package. Actual compensation to the successful candidate may vary from posted hiring range based on geographic location, work experience, education and/or skill level, among other things.
LOVB is an equal opportunity employer and welcomes everyone to our team.
Pay Range: $40,000 per year