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Job Description
- Req#: A0998-25-0009?language=en&page=852&sort=publicationDateDesc
- Good standard of education with excellent literacy and numeracy skills
- Minimum 1 years experience of developing and implementing Training and Development programmes and relevant materials.
- Learning and Development Qualification or working towards
- Experience of working with the public
- Proven track record of developing and delivering training to staff at all levels
- Experience of deploying a wide variety of training methods
- Familiarity with traditional and modern training methods (mentoring, coaching, on-the-job or in classroom training, e-learning, workshops, simulations etc
- Experience of performance management, including appraisal writing, staff development and disciplinary procedures
- Experience of chairing meetings, producing agendas and minutes
- Experience of successfully developing and implementing projects
- Experience of working in a health care setting
- Excellent communication skills (written, oral and presenting)
- Strong IT skills (generic)
- Excellent leadership skills
- Strong writing and record keeping ability for reports and training manuals
- Eye for detail
- Ability to prioritise, delegate and work to tight deadlines in a fast-paced environment
- Effective time management (Planning & Organising)
- Ability to network and build relationships
- Proven problem solving & analytical skills
- Ability to develop, implement and embed policy and procedure
- Ability to motivate and train staff
- Good standard of education with excellent literacy and numeracy skills
- Minimum 1 years experience of developing and implementing Training and Development programmes and relevant materials.
- Learning and Development Qualification or working towards
- Experience of working with the public
- Proven track record of developing and delivering training to staff at all levels
- Experience of deploying a wide variety of training methods
- Familiarity with traditional and modern training methods (mentoring, coaching, on-the-job or in classroom training, e-learning, workshops, simulations etc
- Experience of performance management, including appraisal writing, staff development and disciplinary procedures
- Experience of chairing meetings, producing agendas and minutes
- Experience of successfully developing and implementing projects
- Experience of working in a health care setting
- Excellent communication skills (written, oral and presenting)
- Strong IT skills (generic)
- Excellent leadership skills
- Strong writing and record keeping ability for reports and training manuals
- Eye for detail
- Ability to prioritise, delegate and work to tight deadlines in a fast-paced environment
- Effective time management (Planning & Organising)
- Ability to network and build relationships
- Proven problem solving & analytical skills
- Ability to develop, implement and embed policy and procedure
- Ability to motivate and train staff
Job summary
To aid in the delivery of the organisations training and development programme, which aligns with the Practices strategic aims. The Training and Development Officer, in conjunction with HR Business Manager, will provide advice and support for all training and development matters.
The Training and Development Officer will support the HR Business Manager to ensure our training and development offer enables an employee-oriented, high-performance culture that emphasises quality, productivity, goal attainment and ongoing development of a high performing workforce. As a Training and Development Officer, you will collaborate with various teams to ensure employees receive the necessary training to excel in their roles and contribute to the overall success of Pathfields Medical Group.
This role is for 20 hours per week across four days. (Please disregard the information that says 15 hours).
Main duties of the job
The Training and Development Officer, in conjunction with the HR Business Manager, supports the implementation of services, policies and procedures.The primary focus will be identifying training needs, designing relevant programs, and assessing their impact on employee performance.
About us
Who are we?
We are a GP Practice Network, providing care to over 30,000 patients across six locations in Plymouth. We are a forward-thinking team that always aspire to fresh thinking and innovation for new or improved ways to delivering the best healthcare for our patients.
We have approximately 140 employees in diverse roles of different roles including GPs, Pharmacists, Paramedics, Physiotherapists, Advanced Nurse Practitioners, Advanced Clinical Practitioners, Pharmacy Technicians, Practice Nurses, Healthcare Assistants, Phlebotomists Receptionist, Administrators and many more! We recognise that staff our best asset and work hard to provide a supportive and inclusive culture where staff can thrive. Wherever you work with Pathfields, you will always have the opportunity to bring new ideas to continuously improve our service to patients.
Details
Date posted
23 June 2025
Pay scheme
Other
Salary
£13.80 an hour This position is for 20 hours per week across four days.
Contract
Permanent
Working pattern
Flexible working
Reference number
A0998-25-0009
Job locations
Laira Surgery
95 Pike Road
Plymouth
Devon
PL3 6HG
Beaumont Villa Surgery
23 Beaumont Road
Plymouth
PL4 9BL
Job descriptionJob description
Job responsibilities
Primary Responsibilities:
The following are the core responsibilities of the Training and Development Officer. The Training and Development Officer is expected to work closely with the HR Business Manager. There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels:
Work in conjunction with the HR Business Manager to support the preparation and implementation of training and development strategies and programmes.
Liaise with managers and team leaders to ensure relevant training is provided to all staff and new areas of training are identified and implemented in a timely manner.
Manage the onboarding of GP students and trainees to ensure a smooth and robust induction process and ongoing support whilst they are with Pathfields.
Liaise with the relevant partner and GP mentors to ensure adequate support is available to the students and trainees
Advise and provide guidance on training and development policies and procedures to managers and team leaders.
Implement and support the governance and management processes that relate to the agreement and sign off of adhoc training and development across the organisation.
Ensure employee mandatory training is up to date and recorded on Practice Index.
Provide reports to team leaders and managers on the completion of mandatory training.
Review and evaluate the staff onboarding programme annually to ensure this captures all relevant processes for IT access, pensions and financial purposes.
Develop and implement a robust induction programme to ensure we have a fit for purpose induction process for all staff and students working at Pathfields.
Review the existing appraisal process and implement robust changes to ensure an effective staff appraisal process that is consistently applied across the Practice.
Co-ordinating the reviewing and updating of all training and development policies and procedures.
Manage HR electronic training files to ensure they are legally compliant and kept up to date in accordance with regulatory requirements.
Support in the line management of the Training Administrator
Work with the HR Business Manager and the wider management to design and implement development pathways for team leaders and management roles.
Job responsibilities
Primary Responsibilities:
The following are the core responsibilities of the Training and Development Officer. The Training and Development Officer is expected to work closely with the HR Business Manager. There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels:
Work in conjunction with the HR Business Manager to support the preparation and implementation of training and development strategies and programmes.
Liaise with managers and team leaders to ensure relevant training is provided to all staff and new areas of training are identified and implemented in a timely manner.
Manage the onboarding of GP students and trainees to ensure a smooth and robust induction process and ongoing support whilst they are with Pathfields.
Liaise with the relevant partner and GP mentors to ensure adequate support is available to the students and trainees
Advise and provide guidance on training and development policies and procedures to managers and team leaders.
Implement and support the governance and management processes that relate to the agreement and sign off of adhoc training and development across the organisation.
Ensure employee mandatory training is up to date and recorded on Practice Index.
Provide reports to team leaders and managers on the completion of mandatory training.
Review and evaluate the staff onboarding programme annually to ensure this captures all relevant processes for IT access, pensions and financial purposes.
Develop and implement a robust induction programme to ensure we have a fit for purpose induction process for all staff and students working at Pathfields.
Review the existing appraisal process and implement robust changes to ensure an effective staff appraisal process that is consistently applied across the Practice.
Co-ordinating the reviewing and updating of all training and development policies and procedures.
Manage HR electronic training files to ensure they are legally compliant and kept up to date in accordance with regulatory requirements.
Support in the line management of the Training Administrator
Work with the HR Business Manager and the wider management to design and implement development pathways for team leaders and management roles.
Person SpecificationPerson Specification
Qualifications
Essential
Desirable
Experience
Essential
Desirable
Skills
Essential
Qualifications
Essential
Desirable
Experience
Essential
Desirable
Skills
Essential
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Pathfields Medical Group
Address
Laira Surgery
95 Pike Road
Plymouth
Devon
PL3 6HG
Employer's website
Employer details
Employer name
Pathfields Medical Group
Address
Laira Surgery
95 Pike Road
Plymouth
Devon
PL3 6HG
Employer's website
About the company
National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.
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