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Training & Education Specialist
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Job Description
- Req#: yZxCqfOXtw4o
Employer Industry: Education Technology
Why consider this job opportunity:
- Fully remote work opportunity, allowing flexibility to work from anywhere in the U.S.
- Engage in meaningful work that transforms how school communities interact and thrive.
- Opportunity to develop educational materials and resources that support client success.
- Work with a leading community relationship management platform utilized by over 7,000 schools worldwide.
- Collaborative work environment focused on continuous learning and professional development.
What to Expect (Job Responsibilities):
- Maintain internal and client-facing documentation to highlight new software features and best practices.
- Stay updated on new product features and web trends through ongoing training and resources.
- Provide support and implementation assistance across various communication and management tools.
- Strengthen the employer's brand through excellent product knowledge and customer service.
- Develop and maintain educational resources for client onboarding and ongoing education efforts.
What is Required (Qualifications):
- Associate's or Bachelor's degree preferred, or equivalent experience.
- Familiarity with websites built via content management systems (e.g., WordPress, Squarespace).
- Prior technical training or technical support experience is preferred but not required.
- Strong understanding of educational technologies and client engagement strategies.
- Excellent communication skills to effectively assist clients and internal teams.
How to Stand Out (Preferred Qualifications):
- Experience with Learning Management Systems or similar educational platforms.
- Previous experience in a client-facing role within the education sector.
- Knowledge of current trends in K-12 education and technology.
- Familiarity with instructional design principles and adult learning theories.
- Ability to create engaging educational content and training materials.
#EducationTechnology #RemoteWork #ClientSupport #ProfessionalDevelopment #K12Education
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