Employer Industry: Automotive Finance and Insurance

Why consider this job opportunity:
- Opportunity for career advancement and growth within the organization
- Comprehensive benefits package including Medical, Dental, and Vision Insurance
- Flexible Spending Account and Health Savings Account options
- Company-sponsored 401(k) Plan with Company Match
- Ongoing training and personal development opportunities
- Paid community service opportunities and tuition reimbursement

What to Expect (Job Responsibilities):
- Deliver training programs related to product, procedures, and processing systems for Vehicle Service Contract Operations associates
- Conduct quality assurance audits on customer contacts to ensure compliance with company standards
- Develop and modify training materials to meet evolving training needs
- Facilitate learning sessions to help participants meet specified performance expectations
- Collaborate with the Training Manager to enhance course design materials

What is Required (Qualifications):
- 5+ years of experience training in an Automotive Service Setting or Call Center environment
- Minimum of 5 years of experience within the Automotive Service Industry
- Strong Automotive Technical and Mechanical knowledge
- Proven ability to train and develop new and existing employees
- Proficient in Microsoft Office 365 Suite (i.e., Word, Outlook, Visio, Excel, and PowerPoint)

How to Stand Out (Preferred Qualifications):
- Bachelor's degree in Education, Training, HR, Instructional Design, or a closely related area
- Previous experience in a Training & Performance Organization
- Experience in the Insurance or Extended Warranty industry

#AutomotiveIndustry #TrainingAndDevelopment #QualityAssurance #CareerGrowth #EmployeeBenefits

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