• Job Description

  Req#: 24-05930
  About the Team DashMart is a rapidly growing business vertical within ***, that operates micro-fulfillment centers throughout the United States.
  We offer fresh & local groceries and household essential items to our customers and do so reliably and rapidly.
  The Operational Excellence & People Experience supports DashMart ventures by managing organizational change and comms, standardizing ops processes, providing best-in-class training, and empowering our Local Ops Leaders and Operators.
  About the Role In this role, you will 1/ lead onboarding experiences for our new hire population, 2/ implement our continued education roadmap and learning strategies, 3/ develop Local Ops employee skills, and 4/ support cross-functional partners with net new training creation, and 5/ leverage our Learning Management System (LMS) to create engaging and effective learning experiences.
  Using strong communication skills and relationship-building in live, recorded, and online training materials, you’re able to communicate effectively.
  Developing deep expertise in how DashMart processes, systems, and resources work will be very important. The DashMart L&D team consists of (1) Sr. Associate, (3) Associates and who all report to the Associate Manager, Learning & Development on our Operational Excellence & People Experience team within the New Business Verticals operation . You’re excited about this opportunity because you will...
  • Train & Coach: Train new hires (both Associates and Managers) on operational processes and give them the confidence to run the full operation. Be a culture setter for new hires and set the tone for ***.
  Continue to support DashMart employees through office hours and continuing education.
  • Continuously Improve Operations: Through a rigorous continued education roadmap, You will continuously improve operational processes, and ensure our Local Operators are always properly trained.
  • Create Bespoke Training Content:. You are a creative expert in L&D, and can create cosmetically appealing content that engages the end user, driving training comprehension. We're excited about you because
  • You're self-motivated, positive, and a team player.
  You work well with others, and you bring a great attitude to your work each and every day.
  You have high integrity and are excited to delight customers.
  •You're scrappy.
  • You are willing to do whatever it takes to get the job done whether it's digging into a new process to determine how best to communicate it to new hires or helping troubleshoot a technical issue
  • You're a proven leader.
  • You have conducted training and succeeded in high-performance cultures such as tech, retail, restaurant, or warehouse environments.
  • You're organized and proficient in Google Docs and Google Sheets.
  You are a data-driven decision-maker who is comfortable compiling your findings in the documentation that can be shared with the broader team.
  • You are able to present weekly. You are ready to be on camera and engage new hires with passion and excitement regularly.
  You are excited about building this business and creating an environment where our newest team members feel prepared and can be successful.
  o Bachelor’s degree preferred
  o Minimum 3 years of experience in Training or education
  o Expert communication and interpersonal skills o Ability to maintain a high level of professional maturity Why You'll Love Working at ***
  • We are leaders - Leadership is not limited to our management team. It's something everyone at embraces and embodies.
  We are doers - We believe the only way to predict the future is to build it.
  Creating solutions that will lead our company and our industry is what we do -- on every project, every day.
  • We are learning - We're not afraid to dig in and uncover the truth, even if it's scary or inconvenient.
  Everyone here is continually learning on the job, no matter if we've been in a role for one year or one minute.
  • We are customer-obsessed - Our mission is to grow and empower local economies.
  We are committed to our customers, merchants, and dashers and believe in connecting people with possibility.
  • We are all *** - The magic of *** is our people, together making our inspiring goals attainable and driving us to greater heights.
  • We offer comprehensive benefits including medical, dental, vision, life & disability coverage, 401k, transit and parking benefits, fertility coverage, *** USD monthly wellness reimbursement, and unlimited vacation/sick day policy.
  • About *** *** is a technology company that connects customers with their favorite local and national businesses in over 4,000 cities and all 50 states across the United States and Canada. Founded in 2013, *** empowers merchants to grow their businesses by offering on-demand delivery, data-driven insights, and better in-store efficiency, providing delightful experiences from door to door.
  By building the last-mile delivery infrastructure for local cities, *** is bringing communities closer, one doorstep at a time. Read more on the *** blog or at www.***.com.
  Our Commitment to Diversity and Inclusion We're committed to growing and empowering a more inclusive community within our company, industry, and cities.
  That's why we hire and cultivate diverse teams of the best and brightest from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
  Contract Duration: 4 months
  Interview Rounds: 2
  Any specific Industry Exp.
  Required: Instructional design, training, or facilitation Preferred Skills: Cornerstone, Articulate, Google Suite, Zoom Remote Role
  
  EEO:
  
  “Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of – Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.”

• About the company

  Mindlance is one of the largest diversity-owned staffing firms in the US . As a recruitment centric talent acquisition company, Mindlance provides Technology, Engineering, Digital / Creative / Marketing, Clinical Research, Scientific, Finance, Professional and Payroll Management staffing services to Global 1000 companies across the US, Canada and India.

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