If you’re passionate about building a better future for individuals, communities, and our country—and you’re committed to working hard to play your part in building that future—consider WGU as the next step in your career.

Driven by a mission to expand access to higher education through online, competency-based degree programs, WGU is also committed to being a great place to work for a diverse workforce of student-focused professionals. The university has pioneered a new way to learn in the 21st century, one that has received praise from academic, industry, government, and media leaders. Whatever your role, working for WGU gives you a part to play in helping students graduate, creating a better tomorrow for themselves and their families.

The Transfer Evaluation Specialist analyzes transcripts, coursework, and degrees for determining program eligibility and admissions for prospective and current students. The Transfer Evaluation Specialist partners with staff and faculty across the university to ensure accurate and consistent decisions on course equivalencies and processes. This role enters and maintains academic records, documentation, and records of interactions with students in WGU’s student information systems. Responds to applicants, students, and faculty questions about transcript evaluation policy, procedures, requirements, and regulations.

Essential Functions and Responsibilities:

• Analyse, evaluate, and process transfer credit for prospective and current students according to program requirements and standards.
• Complete the intake process and create student records with transcript evaluation files and documents.
• Ensure compliance with all applicable federal and state laws and regulations, and program policies and procedures by auditing, managing, and maintaining academic student records.
• Respond to staff, faculty and student questions about the transcript evaluation process and the status of their review.
• Review records and documentation for completion and accuracy. Research, obtain, and updated records to ensure complete information.
• Collaborate with staff and faculty on complex situations to determine transfer credit eligibility.
• Compile transfer evaluation information, prepare reports, and files related to evaluations activities and functions.
• Interpret transfer policy and communicate with other transfer evaluators across university locations
• May assist with training new transcript evaluation employees.
• Identify and recommend ways to improve student success and evaluation processes.

Knowledge, Skill, and Abilities:

• Knowledge of transcript evaluation policy and procedure regarding admission standards and program requirements.
• Demonstrate strong communication skills both verbal and written.
• Ability to think critically and assess information.
• Ability to research and analyze information, policies, and procedures and reach proper conclusions.
• Understand how to apply FERPA regulations to business processes.
• Ability to work in a fast-paced environment while meeting deadlines and work expectations.
• Ability to collaborate with WGU faculty and staff to supply solutions to transcript evaluation problems and ensure students' academic success.
• Ability to evaluate and interpret documentation and requests related to WGU, U.S. Department of Education, and other policies to determine applicability to the student record.
• Demonstrated ability to maintain confidentiality and use discretion in matters related to sensitive or confidential student records.
• Ability to be inclusive, responsive, and sensitive to and understand diverse populations.
• Ability to identify and participate in process improvement activities.
• Ability to remain current on program requirements and transcript evaluation policy, procedure, and regulations.
• Demonstrated success working remotely .
• Demonstrated proficiency with Microsoft Office programs such as Excel, Word, and PowerPoint.

Job Qualifications:

Minimum Qualifications:

• Three (3) years of work experience in enrollment, admissions, transfer administration, or other related work

Preferred Qualifications:

• Bachelor's degree in a related field of study
• Experience with distance education and distance learning
• Experience with Salesforce, Banner, OnBase, or other related systems
• Experience being successful while working remotely

Physical Requirements:

• Prolonged periods sitting at a desk and working on a computer.

The salary range for this position takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.

At WGU, it is not typical for an individual to be hired at or near the top of the range for their position, and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is:

Pay Range: $18.79 - $27.25

WGU will accept applications for this position until 06/01/2024

How to apply: apply online

Full-time Regular Positions (FT classification, standard working hours = 40)

This is a full-time, regular position that is eligible for bonuses; medical, dental, vision, telehealth and mental healthcare; health savings account and flexible spending account; basic and voluntary life insurance; disability coverage; accident, critical illness and hospital indemnity supplemental coverages; legal and identity theft coverage; retirement savings plan; wellbeing program; discounted WGU tuition; and paid vacation, holidays, sick time, and parental leave.

The University is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.