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Job Description
- Req#: 1AD4ED7144
Employer Industry: Behavioral Healthcare
Why consider this job opportunity:
- Opportunity for career advancement and growth within the organization
- Work schedule from 7:00 am - 3:30 pm with flexibility to accommodate additional hours as needed
- Supportive and collaborative work environment
- Chance to make a positive impact on student transportation services
- Emphasis on exceptional customer service and communication skills
What to Expect (Job Responsibilities):
- Schedule and dispatch drivers for student transportation using the Route Genie App
- Manage last-minute schedule changes from various stakeholders, including parents and providers
- Maintain logs of calls, cancellations, and no-shows, entering data into spreadsheets and databases
- Process routing and dispatching activities, alerting drivers of time-sensitive changes
- Address questions and concerns regarding transportation issues and maintain student schedules
What is Required (Qualifications):
- High school diploma or GED required
- Minimum of 2 years of experience in customer service, data entry, and tracking software systems
- Exceptional communication skills and a strong customer service attitude
- Proficiency in MS Office (Excel, Word, Outlook) and dispatch software
- Strong attention to detail and ability to work in fast-paced, high-pressure situations
How to Stand Out (Preferred Qualifications):
- Experience with transportation scheduling software systems
- Demonstrated ability to manage multiple tasks and meet critical deadlines
- Strong written and verbal communication skills
#BehavioralHealthcare #CustomerService #TransportationScheduling #CareerOpportunity #AttentionToDetail
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