American Express Global Business Travel
Work from Home- Call Center Agent (Remote)
PayCompetitive
LocationQuebec/Quebec
Employment typeFull-Time
This job is now closed
Job Description
- Req#: J-67999
Employer Industry: Travel Services
Why consider this job opportunity:
- Opportunity for career advancement and growth within the organization, with many leaders starting as Travel Counselors
- Flexible benefits tailored to individual needs, starting on your first day
- Access to travel perks and deals from major travel providers
- Global tuition assistance and access to over 20,000 courses for skill development
- Commitment to Diversity, Equity, and Inclusion initiatives
- Supportive resources for mental and emotional well-being
What to Expect (Job Responsibilities):
- Advise and arrange travel for corporate business customers, both individuals and groups
- Conduct analysis and research on travel options while anticipating traveler needs
- Book domestic and international business travel, including air, road, rail, and accommodations
- Ensure compliance with customers' travel policies and regulatory requirements
- Collaborate with team members to provide coaching and constructive feedback
What is Required (Qualifications):
- Passion for excellence in client service with proactive anticipation of needs
- Native expertise in Global Distribution Systems (Sabre, Apollo, Amadeus, and/or Galileo)
- Strong professional communication skills, both written and verbal
- Attention to detail and integrity in handling personal traveler information
- Proficiency in English and French
How to Stand Out (Preferred Qualifications):
- Strong understanding of the travel industry, including business and leisure travel
- Experience resolving customer issues independently or with suppliers
- Openness to feedback and teamwork
#TravelServices #CareerGrowth #FlexibleBenefits #DiversityAndInclusion #ClientServiceExcellence
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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.About the company
American Express Global Business Travel (GBT) is the world’s leading business partner for managed travel. We help companies and their employees prosper by making sure travelers are present where and when it matters.