International SOS
Travel Customer Service Representative (Remote)
7 days agoWhat's your preference?
Job Description
- Req#: 58995
Employer Industry: Concierge Services
Why consider this job opportunity:
- Competitive pay starting at $18/hour
- Full-time stability with up to 40 hours/week in a permanent position
- Comprehensive benefits including medical, dental, vision coverage, and a 401(k) retirement plan after 30 days
- Paid time off and investment in training and career growth
- Focus on customer service without the pressure of sales
- Flexibility of working 100% remotely from home
What to Expect (Job Responsibilities):
- Plan and book customized travel experiences including flights, hotels, car rentals, and dining reservations
- Assist with cancellations, re-bookings, and exchanges
- Help Card Members maximize exclusive benefits and reward points
- Provide calm, professional support during unexpected travel disruptions
- Guide customers through the travel website and troubleshoot issues
What is Required (Qualifications):
- Must reside in GA, FL, VA, SC, NC, PA, TX, AZ, or AL
- High school diploma or equivalent; college preferred
- Minimum of 2 years of customer service experience, preferably in hospitality or travel
- Private home office with a lockable door and high-speed internet (25 Mbps download / 5 Mbps upload)
- Ability to pass a background check
How to Stand Out (Preferred Qualifications):
- Experience in the hospitality or travel industry
- Strong geographical and travel knowledge
- Tech-savvy and comfortable navigating multiple systems
- Excellent polished, professional, and empathetic communication skills
- Ability to thrive in a fast-paced, structured call center environment
#ConciergeServices #CustomerService #RemoteWork #CareerGrowth #TravelIndustry
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.About the company
International SOS is a health and security services firm, which counts nearly two-thirds of the Fortune Global 500 companies as clients, and takes around 5 million assistance calls every year.
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