• Job Description

  Req#: 74171

  Req ID: 74171

  Location: Tulsa -TUL

  Areas of Interest: Treasury Services

  Pay Transparency Salary Range: Not Available

  BOK Financial, Headquartered in Tulsa, Oklahoma, BOK Financial Corporation (NASDAQ: BOKF) is a top U.S.-based financial services holding company with operations in Oklahoma, Texas, Arizona, Arkansas, Colorado, Kansas, Missouri, Tennessee and New Mexico. The company began more than 100 years ago in Tulsa and has successfully diversified into a variety of industries, businesses and geographies. .

  Bonus Type

  Formula Based

  Summary

  If you are interested in a career in Treasury Services with an industry-leading provider of sophisticated financial solutions, you've come to the right place. Our commitment to you is a positive work environment, a deep connection to our communities, and a focus on putting our clients first. We believe no challenge is too big and no opportunity is too small when we work together to build relationships.

  Job Description

  The Treasury Services Onboarding Analyst is primarily responsible for the oversight and support of all systems used by Commercial Account Services (CAS). This includes providing Tier III support for the line of business by recognizing and researching complex system issues, monitoring database integrity, and ensuring SLAs are met. Furthermore, this position has the responsibility of auditing current system reporting and developing new reporting as required. The position establishes a charging mechanism for all new product offerings via tran code mapping from IMPACS or various other source systems in order to ensure services are charged appropriately and accurately. In addition, is responsible for providing monthly service charge information to management. In doing these tasks, this position will work directly alongside Product Management and will be the interface between the line of business and IT, as well as having direct vendor contact. Will also be involved in all Treasury system upgrades, which will entail participating in requirements gathering, test case development, and testing for these frequent and advanced projects. This position is unique in that one must understand the line of business as well as the IT systems that support it.

  Team Culture

  Our teams are decentralized. We stay in communication with one another to make sure we deliver a consistent message. We learn from one another and draw on each other’s level of experience, no matter what location.

  We operate as “One Team” and use the 7 Habits of a Highly Effective Team as a guide. Our team is fun, engaging, and inspiring. We take initiative, focus on the final goal, set priorities, create win-wins, and seek to understand, synergize, and maintain a work-life balance.

  You will build relationships and get to know your coworkers in operations and technology and sales, working across multiple lines of business. Our teams work with product managers, analysts, operations, sales, vendors, and the product support team.

  How You'll Spend Your Time

  • You will provide Tier III support for the operation of Treasury systems in addition to supporting CAS’s use of those systems. This includes researching advanced issues, testing scenarios, analyzing reports and outputs, creating procedures, and making independent recommendations regarding solutions to complex problems. As appropriate, you will escalate issues to IT and work directly with them and vendors to solve complex issues or outages.
  • You will manage all aspects of the Account Analysis system. You will also manage the integrity of data/files fed to CAS systems from all operational areas within each affiliate bank (up to 550 files per month).
  • You will develop and maintain the fraud reporting tool used by CAS to alert Treasury customers of fraudulent activity, working directly with Product Management in resolving issues and designing modules for this tool.
  • You will create complex reports including management reporting of fee income lost/gained/transferred, exception pricing, waivers, and discounts, volume and statistical reporting for Product Managers. You will also create reporting across multiple systems to serve Management and CAS needs as well as to ensure overall system and customer setup integrity.

  Education & Experience Requirements

  The required level of knowledge is normally acquired through completion of a Bachelor’s degree and 7-8 years’ experience in an operations/products environment; or 14-15 years of equivalent work related experience.

  Working Conditions & Physical Requirements

  Office

  BOK Financial Corporation Group is a stable and financially strong organization that provides excellent training and development to support building the long term careers of employees. With passion, skill and partnership you can make an impact on the success of the bank, customers and your own career!
  
  Apply today and take the first step towards your next career opportunity!
  
  The companies in BOK Financial Corporation Group are equal opportunity employers. We are committed to providing equal employment opportunities for training, compensation, transfer, promotion and other aspects of employment for all qualified applicants and employees without regard to sex, race, color, religion, national origin, age, disability, pregnancy status, sexual orientation, genetic information or veteran status.

  Please contact recruiting_coordinators@bokf.com with any questions.

• About the company

  BOK Financial Corporation is a bank holding company headquartered in the BOK Tower in Tulsa, Oklahoma.

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