• Job Description

  Req#: JR23061220

  We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today.

  Working Arrangement

  At Home

  Job Description

  The opportunity

  Do you strive to do the best within your team and thrive in a positive environment which fosters collaboration, innovation, and creativity? Are you curious and love the challenge of problem solving and going the extra mile to do what is right for customers?

  Manulife’s Individual Underwriting team is looking for high energy, passionate, customer obsessed and creative individuals to join our world class Underwriting team. The Individual Life Underwriter has the privilege to work with varied distribution channels including National Accounts, MGA's and Advisors. As a Manulife Underwriter you will grow your skills and career through our best-in-class onboarding experience, ongoing learning opportunities and individual development planning.

  To be successful in our Underwriting department you must have and demonstrate a passion for your career in Underwriting! You will be a dynamic, positive, customer service focused and creative individual in your work. You will also need to have an aptitude and demonstrated ability to think outside of the box to provide "solutions" and identify opportunities to exceed in your craft.

  Responsibilities

  • Manage all aspects of underwriting process.

  • Select and classify risks according to company philosophy and standards.

  • Manage retention.

  • Help maintain profitable mortality experience.

  • Analyze and interpret medical, non-medical and financial information.

  • Make decisions within approval limits.

  • Determine appropriate requirements and comply with departmental procedures.

  • Communicate and collaborate with the field and head office colleagues to provide the highest quality and service levels to customers.

  • Maintain positive and effective relationships with internal and external partners.

  • Identify and provide solutions to work related problems and issues (i.e.. work flow, systems).

  • Be a training and information resource for more junior underwriters.

  • Build and maintain good relationships within a self-directed team environment

  • Negotiate and manage time and resources to meet deadlines and service times

  • Sell decisions to producers and client Sell decisions to reinsurers where offers differ significantly

  • Consistently make competitive offers without compromising overall underwriting policies or mortality

  • Participate in project teams Project a professional image Ensure appeals and business decisions are consistently handled and appropriately routed

  • Satisfactory completion of yearly audit.

  • Consistently meet or exceed published service standards both personal and departmental.

  • Recommendation of internal and/or intermediate partners.

  • Recommendation from medical team, technical consulting areas and management team.

  • Positive feedback from peers and superiors concerning ability to work effectively in the self-managed team environment.

  • Completion of technical underwriting seminars.

  What motivates you?

  • You obsess about customers, listen, engage and act for their benefit.

  • You think big, with curiosity to discover ways to use your agile approach and enable business outcomes.

  • You thrive in teams and enjoy getting things done together.

  • You take ownership and build solutions, focusing on what matters.

  • You do what is right, work with integrity and speak up.

  • You share your humanity, helping us build a diverse and inclusive work environment for everyone

  What we are looking for

  • Minimum 5 years’ underwriting experience

  • Post-secondary education or equivalent work experience

  • Approval limit at 100% performance is $2,500,000 standard individual life and $5,000,000 standard survivorship life to age 79. Substandard approval limit at 300%.

  • ALU Level 1 certificate ALU 201, 202 ACS 100

  • Strong knowledge of underwriting function; good understanding of company’s various businesses. General knowledge of referral areas.

  • Strong organizational, communication and interpersonal skills.

  • Strong analytical skills; ability to define, research and resolve problems.

  • Strong knowledge of mainframe and PC environment.

  • Ability to create and maintain customer relationships.

  • Ability to prioritize and work effectively under deadlines balancing published service times with an appropriate customer focus.

  • Ability to comprehend, retain and apply current technical information to daily work issues.

  • Sound knowledge of insurance contract law and state legislative requirements.

  • Strong knowledge of company plans, riders, benefits and illustrations (and how they are marketed).

  • Sound knowledge of reinsurance marketplace (including underwriting strengths and weaknesses) to work proactively with the field where reinsurance is an opportunity.

  • Thorough understanding of automatic reinsurance agreements.

  • Strong knowledge of medical science, technology and terminology and their impact on mortality.

  • Sound knowledge of financial and other non-medical underwriting factors. Basic knowledge of product pricing

  What can we offer you?

  • A competitive salary and benefits packages.

  • A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.

  • A focus on growing your career path with us.

  • Flexible work policies and strong work-life balance.

  • Professional development and leadership opportunities.

  Our commitment to you

  • Values-first culture
    We lead with our Values every day and bring them to life together.

  • Boundless opportunity
    We create opportunities to learn and grow at every stage of your career.

  • Continuous innovation
    We invite you to help redefine the future of financial services.

  • Delivering the promise of Diversity, Equity and Inclusion
    We foster an inclusive workplace where everyone thrives.

  • Championing Corporate Citizenship
    We build a business that benefits all stakeholders and has a positive social and environmental impact.

  About Manulife and John Hancock

  Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges, and under ‘945’ in Hong Kong.

  Manulife is an Equal Opportunity Employer

  At Manulife /John Hancock , we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour , ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

  It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process . All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies . To request a reasonable accommodation in the application process, contact recruitment@manulife.com .

  Salary & Benefits

  The annual base salary for this role is listed below.

  Primary Location

  Canada, Full Time Remote

  Salary range is expected to be between

  $55,125.00 CAD - $91,875.00 CAD

  If you are applying for this role outside of the primary location, please contact recruitment@manulife.com for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

  Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact recruitment@manulife.com for more information about U.S.-specific paid time off provisions.

• About the company

  Manulife Financial Corporation is a Canadian multinational insurance company and financial services provider headquartered in Toronto, Ontario, Canada.

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