• Job Description

  Req#: R5903
  At EMC, we're all about working together to make an impact. As part of our team, you'll have the opportunity to grow, contribute, and gain experience that matters. We strive to be caring leaders, close partners, and responsive experts-always supporting each other to do our best work. Join us, and let's improve lives together.
  
  **This position is eligible to work a hybrid schedule from the Lansing metro and surrounding areas**
  
  Supervises assigned underwriting team, focusing on growing a profitable book of business. Answers questions, monitors business results and makes final decisions on complex accounts. Monitors and oversees the workload and performance of underwriting team. Develops and fosters agency relationships. Oversees the pricing of the book to match price to quality and manages the Letter of Authority process and file audits.
  
  Essential Functions:
  
  • Supervises assigned underwriting team. Enforces guidelines and procedures established by Corporate Office Underwriting.
  • Enforces underwriting guidelines and procedures specific to their branch territory.
  • Models smart and effective underwriting practices for individual accounts, all lines of business, and different classes.
  • Implements strategies to address challenges to profit and drive that message throughout the underwriting unit.
  • Answers questions, shares recommendations for complex situations, such as difficult accounts, communication strategies or problematic agency relationships and explains the rationale for recommendations.
  • Coordinates with underwriters, marketing and branch management in the agency planning and review processes.
  • Monitors progress of underwriters' assigned agents and guides underwriters and agents in achieving annual goals while driving them to match price to quality across the book of business.
  • Seeks feedback from agents and takes action to improve their experience and grow profitable books of business.
  • Manages existing and develops and fosters new agency relationships to grow profitable relationships and rehabilitate unprofitable and low growth relationships.
  • Oversees and monitors the workload and performance of assigned underwriting team.
  • Monitors business decisions made by team to ensure that underwriters operate within set guidelines, authority limits, rate goals, and branch service directives while matching price to quality across the book of business.
  
  
  Education & Experience:
  
  • Bachelor's degree, preferably in insurance or business administration or equivalent relevant experience
  • Six years of commercial lines underwriting experience
  • CPCU designation or other underwriting-related designation(s) preferred
  • Previous supervisory/leadership experience preferred
  
  
  Knowledge, Skills, & Abilities:
  
  • Excellent knowledge of underwriting and risk analysis
  • Excellent problem-solving skills and the ability to make sound decisions
  • Strong computer skills, including knowledge of Microsoft Office and social media
  • Ability to work on multiple projects while meeting deadlines.
  • Excellent written and verbal communication skills, including the ability to speak effectively before groups
  • Strong leadership skills and ability to motivate team
  • Ability to effectively communicate products, procedures, business planning and system information
  • Exceptional customer service skills
  • Occasional travel; a valid driver's license with an acceptable motor vehicle report per company standards will be required if driving
  
  
  The hiring salary range for this position will vary based on geographic location, falling within either the $90,635.00 - $124,914.00 range or the $99,924.00- $137,714.00 range. A hiring range represents a subset of the full salary range. The actual salary will depend on several factors, including relevant education, skills, and experience of an applicant, geographic location, and business needs.
  
  Our employment practices are in accordance with the laws that prohibit discrimination due to race, color, creed, sex, sexual orientation, gender identity, genetic information, religion, age, national origin or ancestry, physical or mental disability, medical condition, veteran status, active military status, citizenship status, marital status or any other consideration made unlawful by federal, state, or local laws.
  
  All of our locations are tobacco free including in company vehicles.

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