Overview

Responsible for assisting the health care team with the clerical duties of the behavioral health unit. Patients served are patients of all ages in need of the secure setting of a locked behavioral health unit. St. Luke’s C.A.R.E. delivery model (Continuity, Accountability, Relationship-based, Evidence-based) reflects a commitment to compassionate, competent care delivered by the interdisciplinary team. Care is provided through a therapeutic relationship with the patient and family. A spirit of inquiry is encouraged and supported. Small tests of change and more formal research efforts are used when the evidence is not clear. Evidence-driven protocols are utilized to assure reliable and consistent care.

Why UnityPoint Health?

At UnityPoint Health, you matter. We’re proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members.

Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you’re in. Here are just a few:

• Expect paid time off, parental leave, 401K matching and an employee recognition program.

• Dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members.

• Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and adoption assistance to help you grow your family.

With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together.

And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience.

Find a fulfilling career and make a difference with UnityPoint Health.

Responsibilities

Clinical Excellence

• Assist with safety procedures on the units-patient rounds, searches of patients and belongings
• Understands and complies with unit safety protocols per division guidelines
• Maintains competence in performing procedures involved with the management of violent or potentially violent patients.
• Complies with policies for restraint and seclusion per service guidelines.
• Is knowledgeable regrading managed care implications for their job-obtaining release of information from patients, question precertification completion when necessary.
• Follow unit protocol to ensure patient confidentiality when answering phone/greeting visitors.
• Assists with designated unit data collection as requested.

Qualifications

• Writes, reads, comprehends and speaks fluent English.
• High school graduate or GED equivalent
• Multicultural sensitivity.
• Microsoft Office – basic computer skills.
• Customer/patient focused.
• Use of usual and customary equipment used to perform essential functions of the position.