The Unlicensed Flex Team in the Member Service Center has an opening for an Unlicensed Flex Specialist. Applicants must be able to handle high volume while maintaining accuracy, organization, and detail. This position is open to our Traverse City, Michigan office and requires you to be in the office.

What You’ll Do:

• Process member payments efficiently and accurately.
• Handle member applications and incoming documents promptly.
• Manage diverse workflows effectively.
• Convert electronic communications into member files.
• Process updates to member policies.
• Call out to members to get updated information as needed.
• Achieve monthly team production and accuracy goals consistently.
• Support other departments with data entry and various projects as needed.

This Might Describe You:

• Proficient in utilizing computer systems and applications, particularly MS Office products
• Demonstrated capability to multitask effectively in a fast-paced environment
• Exceptional time management skills
• Able to manage high workloads while upholding quality standards
• Strong ability to work independently
• Adaptable to varying daily operational needs
• Embraces change with an open and positive attitude
• Excellent communication skills
• Proven track record of delivering exceptional customer service
• Excellent attendance
• Exhibits Hagerty Core Values
• Must type a minimum of 50 words per minute with 95% accuracy
• Familiarity of public company requirements, including Sarbanes Oxley and key regulations, if applicable

Other things to note:

• This position is an in-office role at our Traverse City, Michigan location
• The hours for this position are Monday - Friday from 8:30 AM - 5:00 PM EST
• The compensation for this position will be $18.50 per hour with full benefits.
• Familiarity with public company requirements, including Sarbanes Oxley and key regulations, if applicable. For SOX compliant roles, responsible for designing, executing, and documenting internal controls where they have been identified as owners to prevent errors in financial reporting, processes, and business operations. Including attestation to the completeness, accuracy, and compliance of all financial reporting data, where applicable.

Say hello to Hagerty

Hagerty is an automotive enthusiast brand and the world’s largest membership organization for car lovers. Along with being a best-in-class provider of specialty insurance for enthusiasts, Hagerty is also home to the Hagerty Drivers Foundation, Garage + Social, Hagerty Drivers Club, MotorsportReg and so much more. Committed to saving driving for future generations, each and every thing Hagerty does is dedicated to the love of the automobile.

Hagerty is a rapidly growing company that values a winning culture. We provide meaningful work for, and invest in, every single team member.

At Hagerty, we share the road. We are an inclusive automotive community where all are welcomed, valued and belong regardless of race, gender, age or car preference. We are united by our shared passion for driving, our commitment to preserve car culture for future generations and our desire to make a positive impact in the world.

If you reside in the following jurisdictions: Illinois, Colorado, California, Washington, New York, or Jersey City, New Jersey, British Columbia, Canada please email recruiting@hagerty.com for compensation, comprehensive benefits and the perks that set us apart.

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If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!