• Job Description

  Req#: R00932386

  Upcoming opportunities for Field & Service Technicians in Columbus, Ohio area!

  Principal Duties and Responsibilities

  Includes all of the duties normally performed by a Service Technician (see below) as well as acting as lead employee over one or more employees engaged in pinpointing leakage, making repairs, and replacing services or portions of mains
  
  Operates all light earth-moving equipment, such as backhoe, side boom, tamper, and hydra- crane. Duties include maintenance of said equipment (including cleaning, greasing and lubricating) and transportation of equipment and/or materials. Other duties include those performed by a Utility Technician on tie-ins, leakage repair and other construction operations.
  
  Additional responsibilities may include establishing or re-establishing service to a customer, including testing and inspecting service/house lines and lighting appliances according to policy/procedures and approved codes, transfers, disconnects, reads/rereads, meters, locates/repairs curb boxes, removes active and inactive meters, or disconnects gas service at meter or curb box. Responsible for the installation and removal of gas meters, meter settings, and regulators.

  Service Technician Responsibilities:

  • Installs and removes gas meters, meter settings, and regulators; inspects and tests service and house lines for leaks.
  • Uses test instruments as required to install, service, and adjust all gas appliances.
    Investigates gas service inquiries, such as no gas, leaks, gas odor, blowing gas, fires, explosions, and high bills.
  • Advises plumbers, contractors, and prospective customers on service and house line installations.
  • Will turn gas on /off for customers.
  • Collects delinquent bills; reads meters; locates, cleans and repairs curb boxes.
  • Uses pressure gauges to test for line leaks and gas detection instruments to locate leaks.
  • Successful candidate must have the ability to understand and apply mechanical principles and demonstrated skills in the use of hand tools;
  • Experience reading/interpreting gauges and dials is preferred.
  • Experience in the plumbing trade with natural gas experience and current OQ plumbing qualifications preferred.
  • Must have strong interpersonal skills and demonstrated success in providing extraordinary
    customer service, particularly in situations where tact and diplomacy are needed.
  • Must be detail-oriented and able to follow through on assignments with little or no direct supervision;
  • Must be able to work effectively under changing priorities and conditions; be able to prepare legible, complete, and accurate orders; be able to understand oral and written
    communications; have a valid driver's license and a safe driving record and must have a high school diploma or equivalent

  Required Qualifications for Position

  • Requires 18 months experience as Field Technician or Service Technician or equivalent work experience.
  • Must have a mechanical aptitude and be able to use various types of hand tools needed for repair of field facilities.
  • Must be able to obtain a commercial driver's license (CDL) and certification to operate company trucks under DOT/Ohio Motor Carrier Safety Regulations for intra-state drivers.
  • Experience of 24 months operating earth-moving equipment with knowledge of underground construction practices preferred.
  • Must be able to prepare and maintain legible records.
  • Must be able to perform basic math calculations, prepare legible records and understand written and oral communications.
  • Must have ability to work effectively in a team environment.
  • Must be able to pass applicable field and service strength tests as well as general aptitude testing.
  • Must be dependable in terms of adherence to deadlines and presence on the job.
  • Requires skill in reading/interpreting gauges & dials.
  • Must be able to be certified to wear self-contained breathing apparatus.
  • Must be able to work overtime and respond to emergency call-outs.

  Preferred Additional Qualifications for Position

  • Working knowledge of DIS and WMS is preferred.
  • Knowledge of OSHA regulations concerning pipeline safety and underground construction practices preferred

  Successful candidate must complete Plant and Service training program and be able to pass Customer Service A test within 12 months of training.
  
  Incumbent will work predominately outdoors in all weather conditions.
  

  Disclaimer

  This description is not designed to be a complete list of all duties and responsibilities required of the position.

  Inclusion & Diversity
  Value inclusion within your day to day responsibilities by respecting others perspectives/convictions, engaging others opinions, creating a safe environment where people, ideas, and opinions are valued within your Team/Customers and external partners.

  Respect and take into consideration diversity within your Team/Customers and external work partners by valuing different world views, challenges, and cultures that represent all walks of life and all backgrounds.

  Treat others with respect and consideration. Actively participate in creating and contributing to a positive work environment.

  Equal Employment Opportunity
  NiSource is committed to providing equal employment opportunities in each of its companies to all employees and applicants for employment without regard to race, color, religion, national origin or ancestry, veteran status, disability, gender, age, marital status, sexual orientation, gender identity, genetic information, or any protected group status as defined by law. Each employee is expected to abide by this principle.

  By applying, you may be considered for other job opportunities.

  Safety Statement
  Promote a safe work environment by actively participating in all aspects of our employee safety program. Report any unsafe conditions and take actions to prevent personal injuries. Support our interdependent safety culture by ensuring the safety of your co-workers. Stay focused on the task at hand and promote productivity through good work habits.

  Hire the Best - This position is subject to an Operations Job Fit Analysis, Operations Aptitude Assessment and a Physical Capacity Assessment.
  Passing any of the required assessments does not guarantee employment but rather the opportunity to continue through the application process.
  This position is also subject to a successful Background Check, Drug Screen, and DOT Physical for applicable DOT positions. Successful candidates must also possess a safe Motor Vehicle history as determined by Columbia Gas.
  All correspondence for this position will be sent via e-mail from either hirethebest@nisource.com or from another user@nisource.com. Please be sure to check your e-mail frequently throughout the hiring process as well as your junk mail in case any correspondence should be filtered out of your inbox.

  
  Please Note:
  • All positions are subject to applicable DOT Anti-Drug and Alcohol Misuse Prevention Plan (AMPP) regulations.
  • All positions must be able to respond to emergency calls and work scheduled and non-scheduled overtime at applicable overtime rate. To serve customers' needs, it may be necessary for incumbent to work a schedule or work location other than posted on a temporary basis to provide coverage during vacations.
  • All positions will be required to complete applicable paperwork and enter data on a computer.
  • All positions require working in all weather conditions.
  • All applicants must be able to become OQ qualified and maintain OQ qualifications.

  Salary Range:

  -

  Posting Start Date:

  2023-10-11

  Posting End Date (if applicable):

  2023-10-25

  Please note that the job posting will close on the day before the posting end date.

• About the company

  NiSource Inc. 5 million natural gas customers and 500,000 electric customers across six states through its local Columbia Gas and NIPSCO brands.

Notice