EK Health Services
UR Index Intake Coordinator - REMOTE! Mon- Fri - 8:30 AM - 5:30 PM PST
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Job Description
- Req#: 3409148
- Scanning, Uploading, and labeling of case documents into the appropriate case files
- Separating and sorting of hard copy/soft copy medical files and documents
- Processing referrals with dedicated deadlines and sending reviews to our HCPs
- Collecting medical files and documents to be scanned, indexed, and uploaded to web-based Utilization Review case management application
- Heavy data entry
- Promptly answer all incoming calls and assist callers with proper telephone etiquette; must sound professional, credible, pleasant, and sincere
- Professional interaction with Nurses, Insurance Adjusters, and other medical professionals
- Responds to routine inquiries or complaints from customers and the public; refers non-routine, sensitive and/or complex requests for information and other inquiries or complaints to appropriate staff
- Process Utilization Review referral forms received by EK Health Services
- In-take / Data Entry of UR referrals into EK Health Services software and case assignment
- Other duties as assigned
- $16-17/hr based on experience
- Medical, Dental and Vision Insurance
- 401K
- Paid Time Off
- Paid Holidays
- Monthly internet reimbursement stipend
- Equipment provided for this role
The Index-Intake Coordinator is responsible for pre-opening and preparing electronic medical case files for Healthcare Professionals (HCP) to complete. The indexing portion is comprised of scanning, indexing, categorizing, and uploading medical records and files to the corresponding Utilization Review or Medical Case Management case.
Concurrently, this position also requires the ability to transition between indexing and intake. The intake coordinator role performs end to end processing of Utilization Review referrals, which is the process between indexing to the assignment of the HCP. They will also assist other administrative staff with overflow work, including word processing, data entry and internet research tasks.
Work Specifics: Non-Exempt, full-time, Mon-Friday 8:30 am - 5:30 pm PST
Responsibilities may include, but are not limited to:
Pay and Perks:
About the company
EK Health has built a reputation for offering superior, goal-oriented services to Workers' Compensation and Liability clients through its team of highly skilled clinical staff and executives with training and significant experience in managed care, lea...
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