• Job Description

  Req#: USBAS001865
  Employer Industry: Defense and Firearms Training
  
  Why consider this job opportunity:
  - Starting salary up to $20.00/hour, based on experience
  - Eligible for commission, providing additional earning potential
  - 23 Days of Personal Time Off, plus 8 Company Holidays and a paid day of Volunteer Service annually
  - Workplace Flexibility - options for Headquarters, Work-From-Home, and Hybrid work arrangements
  - Robust Insurance Coverage Options: Medical, Dental, Vision, HSA, FSA, Life, STD, & LTD
  - Opportunity to work with a mission-driven company recognized as one of Newsweek's Top 100 America's Most Loved Workplaces
  
  What to Expect (Job Responsibilities):
  - Engage with customers, members, and prospects via voice and digital channels to resolve issues and strengthen relationships
  - Provide knowledgeable and respectful responses without relying on scripts
  - Use a "find needs, fill needs" approach to offer solutions and sell memberships and products
  - Address concerns with empathy and detail, particularly for members contemplating non-renewal
  - Collaborate with your team for continuous learning and growth while achieving performance targets for efficiency, sales, and retention
  
  What is Required (Qualifications):
  - High School diploma or equivalent required; Associate's degree or higher preferred
  - Prior work history in a customer service or sales role is necessary; experience with phone, digital chat, social media, and SMS/text support is a plus
  - Required to pass and maintain Producer Property and Casualty License; paid training is provided
  - Excellent interpersonal skills with strong written and verbal communication abilities
  - Computer fluency with working knowledge of software applications and advanced internet functions
  
  How to Stand Out (Preferred Qualifications):
  - Self-defense knowledge and training or familiarity with firearms is preferred but not necessary
  
  #DefenseIndustry #CustomerService #CareerOpportunity #FlexibleWork #InsuranceBenefits
  
  "We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."

• About the company

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