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User Provisioning Analyst (Remote) - ITS-Operational Security
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Job Description
- Req#: 2503688
Employer Industry: Information Technology Services
Why consider this job opportunity:
- Salary commensurate with experience
- Remote work opportunity with a Monday through Friday schedule from 8 am to 5 pm
- Participate in a weekly on-call support rotation for emergency access issues
- Opportunity to collaborate with various teams and enhance security processes
- Work in a supportive environment focused on customer service and technical problem-solving
What to Expect (Job Responsibilities):
- Create and manage user accounts for various application systems, ensuring compliance with security controls
- Troubleshoot user access issues and provide solutions for multiple applications
- Collaborate with the Information Security Office to adhere to established security guidelines
- Assist in developing processes to monitor security compliance and participate in internal audits
- Provide customer support and manage expectations for a diverse client population
What is Required (Qualifications):
- Associate's degree or equivalent in a related field
- Minimum of two (2) years of related experience
- Excellent customer service and troubleshooting skills
- Proficiency in Microsoft Office Suite
- Strong written and verbal communication skills
How to Stand Out (Preferred Qualifications):
- Experience working in a team-oriented environment while being able to work independently
- Highly organized with a strong emphasis on detail and time management skills
#InformationTechnology #RemoteWork #CustomerSupport #AccessManagement #InformationSecurity
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