Virgin Pulse
Utilization Review Intake Specialist
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Job Description
- Req#: 4428
Employer Industry: Healthcare Services
Why consider this job opportunity:
- Salary ranging from $15 to $18 per hour
- Flexible schedule with reduced hours and required weekend availability
- Unlimited PTO policy for work-life balance
- Comprehensive medical and dental coverage effective from day one
- Professional development opportunities and clear career progression paths
- Collaborative and inclusive work culture that values diverse perspectives
What to Expect (Job Responsibilities):
- Answer and route all incoming phone calls regarding pre-certification processes
- Collect demographic, non-clinical, and provider data for pre-certification
- Analyze service requests and manage them efficiently for optimal resolution
- Maintain comprehensive documentation and perform accurate data entry
- Achieve productivity and quality standards in a fast-paced environment
What is Required (Qualifications):
- Associate degree preferred in business, management, or related field
- Prior experience in customer service and/or medical background
- Proficiency in Microsoft Excel, Word, and Outlook
- Accurate data entry skills with a minimum of 40 words per minute
- Strong written and verbal communication skills for diverse customer interactions
How to Stand Out (Preferred Qualifications):
- Prior insurance and/or claims background
- Experience in medical front office, hospital patient intake, or medical claims processing
- Knowledge of medical terminology; familiarity with ICD-10, CPT & HCPCS coding
#HealthcareServices #CustomerService #CareerOpportunity #FlexibleWork #ProfessionalDevelopment
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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.About the company
See how Virgin Pulse's employee well-being solution helps employees create habits that matter so they can be their best at work and at home.
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